IT Operations Intern - 2027 Summer Intern

We are searching for an experienced IT Operations Intern - 2027 Summer Intern at our Connecticut office.

IT

Operations Intern

Program Overview

• Wilton Re’s Norwalk based internship program is 10-12
• weeks, fast-paced, and an exciting opportunity to gain professional experience
• within your field of study or career interest. Interns will be part of an accelerated learning experience,
• to challenge skills learned in the classroom and develop new skills while
• working on active Wilton Re projects. In addition, interns will connect to our
• company culture through community outreach projects and be able to develop
• their professional skills and business acumen through frequent exposure to
• senior leadership, unique projects, and a network of mentors and fellow
• interns.

Responsibilities

• Inventory and document IT processes, workflows, and operational procedures
• Support documentation of critical business processes and technology dependencies
• Help organize SharePoint and Teams content repositories
• Document workflow owners, dependencies, support contacts, and business purpose
• Assist with automation governance reporting
• Assist with Power BI dashboard maintenance

Build reports related to

• SDMT capacity utilization
• Sprint metrics
• Ticket trends
• Project status reporting

Operational KPIs

• Analyze historical service desk data for trends and improvement opportunities
• Assist with project work related to Identity Access Management and Security Groups.
• Research AI productivity tools and governance practices
• Assist with AI governance documentation
• Help evaluate opportunities for SDMT operational efficiencies

What We Look for in a

Candidate

• Rising junior or senior
• Attending a 4-year university, pursuing a bachelors level degree
• Ability to work full time beginning of June to mid-August
• Authorization to work in the U.S.
• Adaptable and positive attitude
• Strong communication skills
• Continuous growth mindset
• Collaborative and innovative

What You Can Expect at

Wilton Re

• Meaningful project-based work
• Community service opportunities
• Networking with senior leaders
• Working with an assigned mentor
• Competitive pay
• Professional development sessions

Location

Norwalk, CT

• Hybrid format with 3 days in-person and 2 days from home
• Base salary/hourly rate range for this
• position in Connecticut is between $20.00 and $30.00 an hour. Please note that
• specific compensation decisions are based upon a variety of job-related factors
• as permitted by law, including geographic location, credentials, skills,
• education, training, and experience.
• Wilton Re strives to attract, develop, and
• retain a diverse workforce. We are committed to providing an inclusive and
• accessible work environment where all associates feel valued, respected, and
• supported. Our commitment to inclusivity is reflected in the safeguards,
• policies and commitments we have in place to remove barriers and provide equal
• opportunities to prospective and current associates, without discrimination. A
• Human Resources representative is available to consult with applicants who
• require accommodation in the application or recruitment process. Any
• information shared by the applicant about an accommodation will be treated as
• confidential.