About the role
We
- are looking for a confident
- self-driven, ambitious, and creative problem solver with good social and
- interpersonal skills to join our team as the Beanz Co-Ordinator for Germany.
- This role requires a proven track
- record in Specialty Coffee & Project Management with an enthusiasm for structure
- and process. The successful candidate will be responsible for aiding and
- onboarding new roaster partners in the EU, aiding the coffee merchandising
- strategy, assisting operations, managing troubleshooting, and coordinating
- marketing activities.
Part
of the role will be aligning roaster partners and Sage brand requirements to
achieve the overall business vision and objectives.
Key
- responsibilities include:
- Actively Source coffee and roasters and present to EMEA Manager for joint approval.
- Manage roaster's performance and compliance with agreed SLA terms with Beanz.com
- Identify, flag, and notify roasters which do not adhere to fulfilment guidelines.
- Build transparent guidelines for potential outcomes where roaster partners do not meet agreed SLA terms.
- Assist demand based merchandising strategy, manage price changes, out of stocks, product removal, and new product creation requests.
- Liaise with the customer service team for training and improvement purposes, assistance with roasters fulfilment troubleshooting.
- Assist project management of roll out of logistics integration for
- Beanz.com in Germany.
- Work with the Beanz Manager UK and UK/EMEA teams on Beanz.com Germany integration strategy with the retail channel and marketing calendars
- Drive content creation and education strategy, contribute to shaping/designing customer email journeys, Beanz blog, and FAQ
- Drive strategy to represent Beanz.com in EU coffee events to increase customer and roaster awareness.
- Leverage relationships with coffee roasters for sales activations and retail events.
Key Interface –
Internal/External
- Internal – Beanz.com Team – EMEA and Global
- Go to Market Team – EMEA
- and Global
Customer Service
External - Local agencies
Coffee roasters, coffee influencers, baristas, café owners
Job description provided by Breville Group.
View the original posting