Breville Group Retail & E-commerce

Beanz EU Co-ordinator

Krefeld, Germany In person Full-time

About the role

We

  • are looking for a confident
  • self-driven, ambitious, and creative problem solver with good social and
  • interpersonal skills to join our team as the Beanz Co-Ordinator for Germany.
  • This role requires a proven track
  • record in Specialty Coffee & Project Management with an enthusiasm for structure
  • and process. The successful candidate will be responsible for aiding and
  • onboarding new roaster partners in the EU, aiding the coffee merchandising
  • strategy, assisting operations, managing troubleshooting, and coordinating
  • marketing activities.

Part

of the role will be aligning roaster partners and Sage brand requirements to

achieve the overall business vision and objectives.

Key

  • responsibilities include:
  • Actively Source coffee and roasters and present to EMEA Manager for joint approval.
  • Manage roaster's performance and compliance with agreed SLA terms with Beanz.com
  • Identify, flag, and notify roasters which do not adhere to fulfilment guidelines.
  • Build transparent guidelines for potential outcomes where roaster partners do not meet agreed SLA terms.
  • Assist demand based merchandising strategy, manage price changes, out of stocks, product removal, and new product creation requests.
  • Liaise with the customer service team for training and improvement purposes, assistance with roasters fulfilment troubleshooting.
  • Assist project management of roll out of logistics integration for
  • Beanz.com in Germany.
  • Work with the Beanz Manager UK and UK/EMEA teams on Beanz.com Germany integration strategy with the retail channel and marketing calendars
  • Drive content creation and education strategy, contribute to shaping/designing customer email journeys, Beanz blog, and FAQ
  • Drive strategy to represent Beanz.com in EU coffee events to increase customer and roaster awareness.
  • Leverage relationships with coffee roasters for sales activations and retail events.

Key Interface –

Internal/External

  • Internal – Beanz.com Team – EMEA and Global
  • Go to Market Team – EMEA
  • and Global

Customer Service

External - Local agencies

Coffee roasters, coffee influencers, baristas, café owners

Job description provided by Breville Group.
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