Technical Writer Asssitant

About Breville

• Over the past 90+ years Breville has grown to become an iconic global brand, delivering
• kitchen products to over 70 countries around the globe. Breville enhances
• people’s lives through the delivery of brilliant innovation and thoughtful
• design based on deep consumer insights, empowering people to do things more
• impressively or easily than they’d thought possible in their own home and
• ultimately allowing them to “Master Every Moment”.
• A career at
• Breville is truly a one-of-a-kind experience. It’s more than working for a
• global leader; it’s an opportunity to be a part of something that impacts
• people all over the world.

About the role

The Technical Writer Assistant is responsible for supporting the Technical Writer in producing accurate, up-to-date and compliant technical documentation for Breville products globally. Reporting to the Global Head of Service Operations and based in Alexandria, Sydney, this role will focus on preparing and maintaining service manuals, spare parts documentation and technical instructions to ensure service and support teams have reliable information to deliver a consistent after-sales customer experience.

Key

• responsibilities include:
• Preparing, reviewing and issuing service manuals, spare parts manuals and service instructions, including exploded views and circuit diagrams, ahead of product launch into any Business Unit.
• Actioning Product Change Notices and engineering changes, and verifying BOMs, diagrams and part images.
• Assisting with new product reviews on serviceability, spare parts and quality.
• Creating and updating spare parts records in PIM, Salesforce and D365, or raising requests to Master Data, according to user approval level.
• Applying document control standards and confirming regulatory and safety requirements with the Compliance team before publication.
• Supporting localisation and translation for global markets.
• Collaborating with Engineering, Quality, Service, Spare Parts, 3PL warehouses and Authorised Service Centres.

We’re Interested in Hearing from People Who Have

• 2+ years’ experience in technical documentation, technical support or product servicing in electrical or consumer appliances.
• A diploma or degree in Electrical Engineering or a related field, or equivalent experience.
• Strong attention to detail, with clear written and verbal communication.
• Working knowledge of Microsoft Office and ERP/CRM platforms (D365 and Salesforce preferred).
• The ability to interpret BOMs, circuit diagrams and exploded views.A proactive approach to building stakeholder relationships.

What we offer you

• Flexible work arrangements
• Competitive compensation package
• A fun and rewarding team environment
• Opportunity to work for an Australian Stock Exchange listed company
• Employee assistance program
• Paid parental leave policy
• Employee discounts of up to 40% on all our electrical products
• Corporate health and
• wellness benefits

To Apply

• Come and make your mark with this global leader by applying today via the Apply Now button.
• Please note Breville Group will
• never ask applicants through email, phone, text message, or direct message on
• social media to provide identity documents, personal details, or financial
• information such as bank details.
• Breville Group is proud to be an Equal Opportunity Employer.