Senior Project Officer

• AS04 Senior Project Officer TRUMPS Programs and Projects
• Service SA | Department for Infrastructure and Transport
• Help Shape the Future of Transport Services in South

Australia

• Service SA is committed to delivering a seamless and
• customer-focused experience through an integrated multi-channel approach. We
• are seeking a highly motivated Senior Project Officer to join the TRUMPS
• Programs and Projects team and play a key role in ensuring the successful
• delivery of system enhancements that support critical transport and licensing
• services across South Australia.
• Reporting to the Program Manager, TRUMPS Programs and
• Projects, you will lead and coordinate quality assurance activities across a
• range of strategic initiatives, ensuring systems are robust, reliable and ready
• for implementation.
• This is an excellent opportunity for an experienced testing and
• project professional who enjoys working in collaborative environments, solving
• complex problems and contributing to services that directly impact the South
• Australian community.

About the Role

• As the Senior Project Officer, you will be responsible for
• coordinating and delivering quality assurance testing activities that support
• system enhancements, maintenance and service improvements across Service SA's
• transport-related systems.
• You will work closely with project managers, business
• stakeholders, ICT teams, system support staff and external service providers to
• ensure high-quality outcomes are achieved and risks are identified and
• mitigated prior to implementation.

Key responsibilities include

Developing

and implementing testing strategies, plans and test cases

Coordinating

• and executing system testing activities across multiple initiatives
• Identifying,
• documenting and reporting defects, issues and risks

Monitoring

testing progress and reporting outcomes to stakeholders

Ensuring

specification documentation is up to date

Providing

guidance and support to staff participating in testing activities

Undertaking

research, analysis and investigations to support project delivery

Preparing

reports, recommendations and documentation to inform decision-making

Building

productive working relationships with internal and external stakeholders

Contributing

to continuous improvement initiatives and best-practice quality assurance

processes.

What We Are Looking For

The successful candidate will demonstrate

Strong

experience in quality assurance, user acceptance testing, systems testing

or project delivery environments.

Sound

knowledge of testing methodologies, processes and documentation practices.

Excellent

communication and stakeholder engagement skills, with the ability to

influence and negotiate outcomes.

Strong

analytical and problem-solving capabilities, supported by attention to

detail and a commitment to quality.

Experience

coordinating complex activities and managing competing priorities within

tight timeframes.

The

ability to work independently and collaboratively in a dynamic project

environment.

An

understanding of customer-focused digital service delivery and continuous

improvement principles.

A

commitment to creating inclusive, safe and respectful workplaces.

Why Join Us?

At Service SA, you will have the opportunity to

Contribute

to services used by thousands of South Australians every day

Work

on significant digital transformation and service improvement initiatives

Collaborate

with experienced professionals across government and technology sectors

Develop

your leadership, project management and quality assurance expertise

Be

part of an organisation that values diversity, inclusion, wellbeing and

professional growth.

Special Conditions

The successful applicant will be required to

Hold

a current National Police Check, renewed every three years.

Hold

a current Working with Children Check, renewed every five years.

Undertake

occasional out-of-hours or weekend work when required.

Our Commitment to Diversity and Inclusion

• The Department for Infrastructure and Transport is committed
• to building a diverse workforce that reflects the community we serve. We
• encourage applications from Aboriginal and Torres Strait Islander peoples,
• people with disability, people from culturally and linguistically diverse
• backgrounds, and people of all ages, genders and experiences.

Apply Now

• If you are a quality-focused professional with a passion for
• improving customer services and delivering successful project outcomes, we
• encourage you to apply and join our TRUMPS Programs and Projects team.
• Applications should demonstrate your experience against the
• key capabilities and requirements outlined in the role description.