SUMMARY
Provides
- primary implementation, management, and support for core technology
- infrastructure systems, including but not limited to switches, routers, and
- servers. Maintains monitoring and
- documentation for core infrastructure. Works
- closely with vendors and service providers with installations and provides
- College data and voice connectivity along with troubleshooting issues. Responds to incidents in the on-call
- rotation. Performs essential functions
- below with guidance from Network Technicians.
ESSENTIAL
FUNCTIONS
- Performs server and network administration
- Installs, configures, diagnoses and repairs network switching infrastructure
- Provides technical level II troubleshooting and resolution for a College-wide network
- Installs, configures, diagnoses and repairs all server infrastructure
- Maintains all aspects of the infrastructure through regular upgrades, patches and replacement
- Installs, configures, diagnoses and repairs major infrastructure services, such as, but not limited to: Active Directory, DNS, DHCP, Email
- Collaborates with all internal and external stakeholders to implement the best technology solution
- Works with vendors to resolve infrastructure issues
- Demonstrated willingness and ability to travel to various College sites for installs and updates
- Participates in an on-call rotation for approximately a week approximately every month
- Performs other duties as assigned
Job description provided by Cuyahoga Community College.
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