Cuyahoga Community College Education/EdTech

Junior Network Technician

Cleveland, OH In person Full-time

SUMMARY

Provides

  • primary implementation, management, and support for core technology
  • infrastructure systems, including but not limited to switches, routers, and
  • servers. Maintains monitoring and
  • documentation for core infrastructure. Works
  • closely with vendors and service providers with installations and provides
  • College data and voice connectivity along with troubleshooting issues. Responds to incidents in the on-call
  • rotation. Performs essential functions
  • below with guidance from Network Technicians.

ESSENTIAL

FUNCTIONS

  • Performs server and network administration
  • Installs, configures, diagnoses and repairs network switching infrastructure
  • Provides technical level II troubleshooting and resolution for a College-wide network
  • Installs, configures, diagnoses and repairs all server infrastructure
  • Maintains all aspects of the infrastructure through regular upgrades, patches and replacement
  • Installs, configures, diagnoses and repairs major infrastructure services, such as, but not limited to: Active Directory, DNS, DHCP, Email
  • Collaborates with all internal and external stakeholders to implement the best technology solution
  • Works with vendors to resolve infrastructure issues
  • Demonstrated willingness and ability to travel to various College sites for installs and updates
  • Participates in an on-call rotation for approximately a week approximately every month
  • Performs other duties as assigned

Job description provided by Cuyahoga Community College.
View the original posting