- We are looking for an analytical and proactive Fraud
- Prevention Specialist to join our growing team.
- In this role, you will play a key part in protecting our
- customers and business from fraud-related risks. You will investigate fraud
- alerts, identify suspicious patterns and emerging threats, contribute to fraud
- prevention initiatives, and collaborate with stakeholders across the
- organization to ensure effective case management and risk mitigation.
Main Responsibilities
- Review and investigate fraud alerts, fraud reports, and sanctions screening hits
- Analyze cases to identify root causes and assess potential fraud scenarios
- Define and implement appropriate measures to mitigate fraud risks and financial losses
- Identify irregularities, emerging risks, and opportunities to strengthen fraud prevention controls
- Handle customer complaints, disputes, and inquiries related to fraud prevention activities
- Collaborate with internal and external stakeholders to ensure effective case management and resolution
- Prepare analyses, reports, process documentation, work instructions, and operational guidelines
- Support responses to requests from authorities, regulatory bodies, and other external parties
- Contribute to the optimization, testing, and continuous improvement of fraud prevention processes, rules, and systems
- Document investigation findings, root cause analyses, and business decisions in a clear and structured manner
- Support audit activities and compliance-related reviews and inquiries
- Perform other operational and administrative tasks as required
Job description provided by DKV Mobility.
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