UX Designer

Location: Cheltenham, Gloucestershire

The role

We are looking for an experienced UX Designer to join our Digital Experience team and help shape the future of digital products and services across the Group.

Reporting to the Head of Digital Experience and Delivery, you will lead user experience activities from early discovery through to validated, build-ready solutions, ensuring our digital experiences are intuitive, accessible and aligned with customer and business needs.

As the UX specialist on assigned products, you will work closely with Business Units, Product Owners, Engineers and UI Designers to transform customer insights into engaging digital experiences. You will champion user-centred design, influence product direction and drive measurable improvements in customer outcomes across existing and future digital platforms.

Key responsibilities

• Lead customer research activities, including interviews, workshops, site visits and observational studies to understand user needs and challenges.
• Analyse market trends, competitor offerings and user feedback to identify opportunities for innovation and improvement.
• Develop personas, customer journeys, opportunity assessments and UX hypotheses to support product development decisions.
• Design user flows, information architecture, wireframes and interactive prototypes for complex digital products and services.
• Plan and facilitate usability testing, prototype validation and accessibility reviews, using findings to continuously improve the user experience.
• Work within and contribute to the Group design system, helping develop consistent UX patterns and best practices.
• Collaborate with cross-functional teams in an agile environment to ensure solutions are delivered effectively and meet user needs.
• Advocate for accessibility and inclusive design, ensuring solutions meet recognised accessibility standards.
• Present research findings and design recommendations to stakeholders, influencing decision-making through evidence-based insights.

Your skills

Proven experience in UX Design or Product Design, with a track record of leading UX activities from discovery through to product release.

Strong research and analysis skills, with experience conducting qualitative and quantitative user research.

Expertise in information architecture, user flows, wireframing and prototyping.

Proficiency with tools such as Figma, FigJam, Miro, Mural and user testing platforms.

Knowledge of accessibility standards and inclusive design principles.

Strong product thinking and the ability to balance customer, commercial and business requirements.

Excellent communication and stakeholder management skills, with the confidence to facilitate workshops and present recommendations to senior audiences.

A collaborative mindset and experience working closely with Product Owners, Engineers and Designers within agile teams.

Experience of B2B, industrial, engineering, IoT or data-rich digital products would be advantageous.

Experience designing AI-enabled products or services would be beneficial.

If you're passionate about creating exceptional user experiences and want to influence the direction of innovative digital products used by customers around the world, we'd love to hear from you.

Spirax Group is a FTSE100 and FTSE4Good multi-national industrial engineering Group with expertise in the control and management of steam, electric thermal solutions, peristaltic pumping and associated fluid technologies.

Our Purpose is to create sustainable value for all our stakeholders as we engineer a more efficient, safer and sustainable world. Our technologies play an essential role in critical industrial processes and industrial equipment across industries as diverse as Food & Beverage, Pharmaceutical & Biotechnology, Power Generation, Semiconductors and Healthcare. With customers in 165 countries, we provide the solutions that sit behind the production of many items used in daily life, from baked beans to mobile phones!

Our Purpose, supported by our inclusive culture and Values, unites us, guides our decisions and inspires us everywhere that we operate. We support our colleagues to make their difference for each other as well as customers, communities, suppliers, our planet and shareholders by creating a truly equitable working environment where everyone feels included.

Benefits

You will receive a competitive salary (and a discretionary bonus), flexible working and excellent benefits including 27 days holiday allowance (before bank holidays), 3 days’ paid volunteering leave, comprehensive private healthcare, enhanced pension plan, life assurance, optional participation in a Share Ownership Plan, free onsite parking, flexible benefits, and access to a personal discounts’ portal. We also offer a range of additional support and benefits through our Everyone is Included Group Inclusion Plan, detailed below.

Everyone is Included at Spirax Group

We are passionate about creating inclusive and equitable working cultures where everyone can be themselves and achieve their full potential. For us, that means supportive teams and strong relationships where everyone’s contribution is valued - across social and cultural backgrounds, ethnicities, ages, genders, gender identities, abilities, neurodiversity, sexual orientation, religious beliefs, and everything else that makes us human and unique.

We want everyone to be able to make their difference here, so we will always consider requests for flexible working.

We know that everyone needs some extra help from time to time too, so we have introduced a range of additional benefits through our Group Inclusion Commitments. These include gender-neutral parental leave, 15 days of extra paid caregiver leave, paid time off and support for anyone experiencing pregnancy loss or domestic abuse, menopause-friendly workplace principles and more. Learn more at www.spiraxgroup.com/en/life-at-spirax/our-inclusive-group/our-inclusion-commitments.

We are also a Disability Confident Committed Employer. If you would like to apply using this scheme, please select this option in our application form or notify our recruitment partners.