- Ensure appropriate payment schemes and financing structures are established during the pre-order phase.
- Manage credit management and new customer screening,
- including trade finance activities in accordance with company policies and
- procedures.
- Support and coordinate the Sales Administration function,
- ensuring consistent processes, methodologies and tools.
- Manage pre-order bookings, including requesting and following
- up on customer down-payments.
- Create and manage sales orders in SAP, including integration
- of payment milestones and sending order acknowledgements to customers.
- Review and adjust sales orders when required, including add-ons,
- amendments and customer-specific requirements.
- Coordinate collection of required company signatures on customer
- contracts, finalize agreements and ensure proper document storage.
- Prepare, issue and send customer invoices and follow up on
- outstanding payments according to agreed payment terms.
- Prepare pro forma invoices to accompany shipments after
- logistics approval, ensuring compliance with applicable export-control
- policies.
- Support cash-flow forecasting based on order intake and
- expected customer payments.
- Monitor O&O (Orders & Outstanding) and coordinate
- with relevant departments to ensure timely actions and minimize
- outstanding items.
- Maintain accurate sales administration records and ensure timely
- updating of relevant systems.
- Act as a key point of contact for French-speaking customers,
- handling commercial and administrative queries professionally.
- Coordinate with Sales, Finance, Logistics, Legal and other internal
- teams to ensure smooth order-to-cash execution.
- Ensure compliance with internal policies,
- commercial procedures and financial controls.
Job description provided by Sidel.
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