- Renews, retains, and grows volumes from all segments of business, in the assigned territory / product line.
- Increases the value of current portfolio of customers via upselling and cross selling and attracts new customers.
- Arranges business interactions (e.g., meetings, calls) with current and prospective clients, to promote the company’s services addressing or predicting clients’ objectives.
- Discovers and understands the needs and requirements of the customers in own portfolio, puts in place an account plan according to the account potential, strategic value, and specific needs.
- Conducts research to identify new markets and customer needs. Identifies new business opportunities & qualifies opportunities.
- Develops a thorough understanding of the market, customers, and industry. Identifies and analyzes customer preferences to properly direct sales efforts.
- Builds and presents compelling proposals addressing customers and prospects’ needs and requests, in line with the company’s procedures and pricing guidelines.
- Negotiates and closes contracts.
- Properly and timely records the sales activity in the company’s systems.
- Operate within MSC regional budgetary guidelines.
- Accurately input and maintain data in the CRM and other systems to ensure reliable reporting and data integrity.
- Ensures a healthy sales pipeline, to support long-term sustainable growth.
- Builds accurate sales forecasts and reports. Adjusts the sales activities based on the status of the sales pipeline, the sales target, and the market indicators.
- Builds and strengthens long-term relationships with existing and new customers.
- Positions the company as a preferred transport partner.
- Aligns sales efforts with the commercial strategy through close collaboration with Trade, Marketing and Customer Service.
- Full‑time office presence is the standard expectation unless required off‑site duties are being performed.
- Performs other duties, as necessary.
Job description provided by Mediterranean Shipping Company.
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