Director of Quality Management Systems & Compliance

• Revised: October 22, 2026
• Job Title: Director of Quality Management Systems and Compliance
• Department: Quality and Compliance
• Reports To: Chief Operating Officer
• FLSA Status: Exempt
• Location: TBD; responsibilities across company locations
• Who is Dielectric Manufacturing?
• Dielectric is a plastics and metals contract manufacturer specializing in thermosets and thermoplastics, delivering world class service using our family values. Our company values guide all that we do.
• Open to Change | Passion | Get ‘r Done| Respect | Responsible & Accountable | Accept the Challenge

Job Summary

The Director of Quality and Compliance establishes companywide quality and compliance strategy and leads its execution across manufacturing locations. Reporting to the COO, this role prioritizes customer and applicable regulatory CMMC, ITAR, RoHS, PFAS requirements, ISO 9001 Quality Management System effectiveness and Eco Vadis Sustainability requirements while developing the quality organization. The role supports customer needs through cross-site leadership, team development and hands-on resolution of critical issues.

Essential Functions

• Develop ISO quality and CMMC compliance strategy, annual objectives and resource plans with the COO; integrate requirements into new programs and facility transfers.
• Own the EcoVadis assessment and improvement program, coordinate policies and evidence with functional owners, and track actions through completion.
• Lead REACH, RoHS, PFAS and PPWR responses, packaging technical files and declarations; manage BOMcheck, Assent, and IMDS submissions where applicable.
• Oversee FAI, PPAP, PSW and SRPQP packages, material certifications, customer change requests and deviations; govern traceability, holds, calibration and competence records.
• Own quality-system governance across locations, including policies, document control, audit programs, certification readiness and management review.
• Establish ownership of applicable customer, contractual and regulatory obligations; maintain visibility of requirements, evidence, deadlines and unresolved risks.
• Lead customer-quality relationships, audit responses, portal governance, flowdown review and required change approvals with Sales, Engineering and Operations.
• Direct supplier-quality qualification, risk assessment, performance improvement and corrective actions; partner with Purchasing on technically approved alternative sources.
• Lead corrective-action effectiveness reviews, escalate significant risks and initiate containment or hold actions through established procedures.
• Develop and provide guidance to the Site level quality staff, recommend staffing and training needs.
• Set quality and compliance metrics, report performance and risks to executive leadership, and prioritize improvements using customer impact and cost of poor quality.
• Perform other duties as assigned.

Qualifications

• Bachelor’s degree in engineering, quality, manufacturing or a related field, or equivalent relevant experience.
• Ten or more years of progressive manufacturing quality experience, including at least five years leading quality systems, teams or cross-site programs. Experience in medical and/or aerospace and defense preferred.
• Demonstrated success by establishing quality strategy, developing leaders and implementing improvements in a regulated manufacturing supply chain.
• Experience with EcoVadis and material reporting platforms such as BOMcheck or IMDS preferred. Strong ISO 9001 quality-system experience and ability to interpret customer-specific requirements; relevant aerospace/defense or medical supply-chain experience preferred.
• Hands-on experience leading audits, resolving findings, managing customer escalations and verifying corrective-action effectiveness.
• Experience with supplier quality, material declarations, traceability and qualification documentation such as FAI, PPAP, PSW or customer-specific equivalents.
• Ability to assess applicability of requirements, communicate limitations and obtain qualified technical or legal advice as appropriate.
• Strong analytical, communication and project-management skills, with the ability to influence across functions and hold owners accountable.
• Experience defining metrics, budgets and resource priorities; familiarity with ERP systems, customer portals and controlled documentation.
• Lead auditor training or relevant ASQ certification preferred; Epicor Kinetic experience helpful.

Work Environment

• Office and manufacturing-floor environment with onsite leadership presence and travel among company locations and to customers or suppliers as needed.
• Follow site safety requirements and wear required PPE on the manufacturing floor.

Authority and Cross Functional Accountability

The Director leads quality-system governance, compliance and EcoVadis coordination. Site and functional leaders own implementation and supporting evidence.

EEO Statement

Dielectric Manufacturing provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.