Business Architect - BPM

Job Title: Business Architect

• BPM Base Location: Walton Park or Farringdon

Reports To: Head of Business Architecture Salary Range: Depending on experience

Purpose of the Role

The

• Business Architect – BPM is accountable for the governance, development and
• continuous improvement of SGN's Process Management Framework and for leading
• the central Business Process Management (BPM) function.

The

• role is responsible for maintaining and governing the enterprise process
• framework, process taxonomy and process hierarchy, working closely with
• Global Process Owners and business stakeholders across the COO and Corporate
• Services functions to ensure processes are effectively managed, maintained
• and optimised.

The

• Business Architect – BPM will ensure that all business processes are modelled
• consistently using BPMN standards, comply with SGN process management
• principles, and support business outcomes, operational excellence and
• regulatory requirements. The role provides leadership and guidance to process
• owners, process analysts and business stakeholders in the application of
• process management disciplines.

The

• Business Architect – BPM is also responsible for maintaining the integrity of
• the assigned business operating models and ensuring that business design
• remains aligned with organisational objectives, business architecture
• standards and enterprise architecture principles. The role supports the
• assessment, governance and implementation of organisational change, ensuring
• impacts to capability, process, information and operating model components
• are understood and managed effectively.

As

• custodian of the Business Architecture Repository, the role is responsible
• for governing the maintenance, accuracy and completeness of business
• architecture artefacts, including capabilities, value streams, processes,
• operating models, business services and organisational structures. Working
• collaboratively with Business Architects and Enterprise Architects, the
• Business Architect – BPM will ensure the repository remains current and
• accurately reflects the organisation's operational state.

The role requires strong

• leadership, stakeholder engagement and influencing skills, with the ability
• to establish effective relationships across all levels of the organisation.
• The successful candidate will have extensive experience in Business Architecture,
• Process Management, Business Analysis and Business Improvement and will lead
• the BPM team in delivering organisational objectives, business change and
• continuous improvement initiatives.

Key Responsibilities

Process Management Governance

• Own and
• govern the SGN Process Management Framework, standards, methodologies
• and supporting procedures.
• Lead the
• central BPM function and provide direction, coaching and governance
• across all process management activities.
• Define,
• maintain and continuously improve SGN's enterprise process taxonomy,
• framework and process hierarchy.

Ensure

all processes are modelled and maintained in accordance with BPMN

standards and SGN process governance requirements.

Establish

governance controls to ensure process consistency, quality, traceability

and compliance across the organisation.

Facilitate

and chair Process Governance Forums and associated governance meetings.

Work

closely with Global Process Owners to ensure accountability and

ownership of business processes.

Define

and monitor process management metrics, KPIs and maturity measures.

Provide

assurance reviews and quality assessments of business process models and

supporting documentation.

Support

process owners in identifying process improvement opportunities and

operational efficiencies.

Promote

enterprise-wide adoption of process management disciplines, standards

and best practice.

Operating

Model Management

Own and

maintain the integrity of operating models for assigned business areas.

Create

• and maintain business operating model artefacts including capabilities,
• value streams, organisation models, services, processes and governance
• structures.

Assess

the impact of business and technology change on operating models.

Ensure

operating model changes remain aligned with corporate strategy,

transformation objectives and enterprise architecture principles.

Conduct

design reviews and challenge proposed organisational and process changes

where appropriate.

Collaborate

with transformation, business change and technology teams to ensure

coherent end-to-end business design.

Support

business leaders in defining future-state target operating models and

transition roadmaps.

Identify

operating model risks, gaps and design inconsistencies and recommend

corrective actions.

Business

Architecture Repository Management

Act as

custodian of the Business Architecture Knowledge Repository.

Establish

governance processes to ensure repository accuracy, consistency and

compliance.

Define

standards for creation, maintenance and lifecycle management of business

architecture artefacts.

Ensure

business capabilities, value streams, processes, operating models and

other architecture assets remain current and aligned.

Manage

repository audits and quality reviews to identify gaps and improvement

opportunities.

Collaborate

with Enterprise Architects to ensure alignment between business,

information, application and technology architecture domains.

Support

business architecture reporting, analysis and decision making through

effective repository management.

Business

Architecture

Provide

strategic business architecture guidance across transformation and

change initiatives.

Develop

and maintain business capability models, value streams and business

architecture artefacts.

Support

strategic planning, business innovation and organisational design

activities.

Assess

business requirements and opportunities to determine impacts across

people, process, technology and information domains.

Identify

opportunities for process optimisation, capability enhancement and

organisational effectiveness.

Collaborate

with enterprise architecture, delivery and operational teams to ensure

solution alignment with business objectives.

Facilitate

cross-functional business design workshops and architecture reviews.

Support

the development of business cases, investment proposals and

transformation roadmaps.

Stakeholder

Engagement & Relationship Management

Build

• and maintain effective relationships with senior business stakeholders
• across SGN.
• Act as
• trusted advisor to business leaders on process management, business
• design and operating model matters.

Influence

strategic and operational decision-making through effective

communication and facilitation.

Ensure

business stakeholders understand process governance requirements and

responsibilities.

Promote

collaboration across functions to support enterprise-wide process and

architecture alignment.

Facilitate

resolution of cross-functional process and business design issues.

Team

Management / Leadership

Lead and

manage the central BPM team.

Establish

objectives, priorities and performance measures for team members.

Provide

coaching, mentoring and professional development support.

Build

organisational capability in Business Architecture and Process

Management disciplines.

Manage

resource planning and workload allocation across BPM activities.

Promote

continuous improvement, innovation and knowledge sharing within the

team.

Conduct

performance reviews and support development planning activities.

Champion

architecture and process management best practice across SGN.

Key Skills

Education

• Degree in Business, Information Systems, Management, Engineering
• or related discipline, or equivalent experience.
• Professional Business Architecture qualification desirable.
• BPMN certification desirable.
• Lean Six Sigma qualification desirable.
• TOGAF foundation or equivalent architecture qualification
• desirable.

Experience

• Significant experience in Business Architecture, Business
• Process Management or Business Transformation leadership roles.
• Extensive experience developing and governing enterprise process
• frameworks and process repositories.
• Deep understanding of BPMN standards, process governance and
• process improvement methodologies.
• Experience developing and maintaining operating models and
• business architecture artefacts.

Experience working within enterprise-wide transformation

• programmes.
• Strong understanding of Business Architecture methodologies,
• frameworks and tools.
• Experience of repository management and architecture governance
• practices.
• Experience influencing and managing senior stakeholders across
• business and technology functions.

Experience leading teams and developing organisational

capability.

Experience facilitating workshops, governance forums and

executive-level discussions.

Experience identifying opportunities for operational improvement

• and driving business change.
• Understanding of Enterprise Architecture frameworks and business
• transformation approaches. Required Key behaviours and style indicators:
• Strategic thinker with the ability to
• translate strategy into practical outcomes.
• Strong leadership capability with a focus on
• collaboration and continuous improvement.
• Excellent influencing and stakeholder
• engagement skills.
• Highly effective communicator at executive,
• leadership and operational levels.
• Ability to confidently challenge
• constructively and drive consensus.
• Strong facilitation and workshop management
• skills.
• Analytical and structured approach to
• problem solving.
• Ability to work with ambiguity and manage
• competing priorities.
• Passion for operational excellence and
• process improvement.
• Strong governance and attention to detail.
• Credible and trusted advisor to senior
• stakeholders.
• Highly organised and delivery focused.
• Ability to simplify complex concepts and
• communicate them clearly.
• Collaborative team player who promotes
• knowledge sharing and capability development.
• High levels of integrity, professionalism
• and accountability.
• Willingness to travel between SGN locations
• as required.