Job Summary
Responsible for implementing and supporting company computer systems, network
infrastructure, and telephone systems.
Primary Job Duties/Responsibilities
SYSTEM MANAGEMENT
- Manage, and maintain all company telecommunication systems.
- Implement laptop, server, and personal computer systems on a consistent company-wide
- basis.
- Possess a complete understanding of all company administered network systems.
- Oversee company servers and patch as necessary.
ADMINISTRATIVE
- Develop and maintain procedure documentation for all network/computer/telephone
- systems.
- Accurately and completely maintain a record of all information systems equipment
- including detailed specifications, date in service, and other critical records.
TRAINING
- Provide software application and phone system training to end users to improve
- productivity/performance.
- On board employees in timely fashion with critical first day experience knowledge.
DATA SECURITY
- Aid in the implementation of and maintain data backup systems as assigned by the IS
- Manager.
- Responsible planning, implementing, and ensuring data/physical security of all computer
- systems in conjunction with the Director of Information Technology.
- Safeguard the integrity and reliability of computerized information/network systems by
- establishing and monitoring security, backup, recovery, and anti-virus procedures.
SUPPORT
- Receive internal calls for support regarding problems related to all company information
- systems, determine the appropriate corrective action, and work with other department
- members to correct issues in an urgent manner.
- Identify areas of information systems need throughout the organization; then, develop
- and implement management approved plans.
- Maintain servers and make changes as necessary.
- Assist in implementing any new hardware and software packages.
SERVICE/CUSTOMER SUPPORT
A specified amount of time will be spent supporting end-user customers who utilize
digital imaging equipment and related software.
OTHER DUTIES AS MAY BE ASSIGNED
- Fixing computer hardware and software
- Network knowledge preferred
- 2+ Years computer management/system implementation experience preferred
Other
Good Verbal and Written Communication Skills
Accuracy Skills
- Ability to Develop and Conduct Training Programs
- Ability to Interact Effectively with Management and Employees Relating to Computer
- System Applications.
- Travel to Store Locations as Necessary
- Valid Driver's License and Good Driving Record
Job description provided by Eakes Office Solutions.
View the original posting