Project Control Services Practitioner

• Location: Bengaluru
• Project Role : Project Control Services Practitioner
• Project Role Description : Develop and execute end-to-end project management activities of an assigned program, project, or contracted service within a globally sourced delivery model.
• Must have skills : Managed File Transfer
• Good to have skills : NA
• Minimum 3 year(s) of experience is required
• Educational Qualification : 15 years full time education
• Role: GlobalScape MFT Support Engineer
• Experience: 3–8 Years
• Primary Skill: GlobalScape-eFT (MFT)
• Secondary Skills: SFTP, PGP, Windows, ServiceNow, ITIL, EDI/B2B Integration Support

Key Responsibilities

• Provide L2/L3 support for GlobalScape EFT/MFT platforms
• Monitor and troubleshoot file transfer failures
• Manage SFTP, FTPS, FTP, HTTPS, PGP, and certificates
• Support trading partner onboarding and connectivity testing
• Handle incidents, service requests, RCA, and changes
• Maintain SOPs, operational reports, and support documentation
• Coordinate with infrastructure, network, and business teams

Required Skills

• Hands-on GlobalScape EFT/MFT administration and support
• SFTP, FTPS, FTP, HTTPS, PGP, SSL/TLS Certificates
• Windows Server administration

Basic Linux knowledge

ServiceNow or other ITSM tools

ITIL processes (Incident, Problem, Change)

Preferred Skills

AMS / Production Support

EDI/B2B Integrations

PowerShell or Shell scripting

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships.

We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships.

We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us atwww.accenture.com

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