Business Process Architect

Location: Bengaluru

Project Role : Business Process Architect

Project Role Description : Analyze and design new business processes to create the documentation that guides the implementation of new processes and technologies. Partner with the business to define product requirements and use cases to meet process and functional requirements. Participate in user and task analysis to represent business needs.

Must have skills : Telecom Revenue Assurance

Good to have skills : NA

Minimum 5 year(s) of experience is required

Educational Qualification : 15 years full time education

BE or any equvialent

Summary

As a Revenue Assurance professional, you will lead Revenue Assurance initiatives to safeguard revenue, strengthen financial controls, and improve operational effectiveness across telecom processes and systems. You will be responsible for identifying and mitigating revenue leakage through robust controls, analytics, automation, and cross-functional collaboration. Your typical day will involve analyzing financial and operational data, investigating revenue-impacting exceptions, performing reconciliations, and collaborating with business and technology stakeholders to improve revenue integrity and manage risks.

Roles & Responsibilities

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work-related problems.
• Lead end-to-end Revenue Assurance controls, reconciliations, and monitoring.
• Identify revenue leakage, billing discrepancies, control gaps, and associated risks.
• Perform root cause analysis and drive corrective and preventive actions.
• Design and improve Revenue Assurance frameworks, governance processes, and monitoring controls.
• Develop dashboards, KPIs, scorecards, and management reports.
• Drive automation and analytics initiatives to improve operational efficiency.
• Collaborate with Finance, Operations, Technology, Product, and Business teams.
• Support fraud management, revenue protection, risk mitigation, and continuous improvement initiatives.

Professional & Technical Skills

• Must To Have Skills: Proficiency in Telecom Revenue Assurance.
• Strong experience in Billing & Revenue Management, Revenue Reconciliation, and Controls.
• Experience in Revenue Leakage Detection, Prevention, and Exception Management.
• Strong understanding of Telecom BSS/OSS and systems including Billing, CRM, Mediation, ERP, Collections, and Payments.
• Experience with SQL, Advanced Excel, Unix Shell Scripting, Alteryx, and Power BI/Tableau.
• Strong analytical, root cause analysis, stakeholder management, and problem-solving skills.
• Good To Have Skills: Experience with Revenue Assurance tools, advanced analytics platforms, and AI-enabled monitoring solutions.
• Recommendation: Knowledge of TM Forum Revenue Assurance frameworks and industry best practices.

Additional Information

• The candidate should have 12 years of experience in Telecom Revenue Assurance, Billing, Revenue Management, Finance Controls, or related domains.
• This position is based at our Bengaluru office.
• A 15 years full-time education is required.

15 years full time education

BE or any equvialent

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships.

We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships.

We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us atwww.accenture.com

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