Modern Workplace O365

• Location: Madrid, Castellana 85
• As a Microsoft Office Apps Customer Engineer, you will work directly with customers to help them maximize employee productivity and collaboration through Microsoft 365 Apps for Enterprise, with a strong focus on Microsoft Teams and Office applications.
• Together do what matters

Key Responsibilities

• Provideexpert technical guidance and support forMicrosoft 365 Apps, including Word, Excel, PowerPoint, Outlook, and Teams.
• Diagnose and resolve complex issues related to Office Apps, both remotely and on-site whenrequired.
• Support customers withdeployment, configuration, administration, and troubleshootingof Microsoft 365 Apps for Enterprise.
• Delivertechnical workshops, training sessions, and webinarsto educate customers on best practices, new features, and adoption strategies.
• Collaborate with internal IT teams to ensure seamless integration of Office Apps within customer environments.
• Guide customers in modernizing legacy solutions and adopting cloud-based approaches.
• Stay up to date with Microsoft 365 updates and proactively recommend improvements and optimizations.
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• Microsoft 365 Apps for Enterpriseexpertise, including deployment, administration, troubleshooting, and best practices across Office applications and Teams.
• Customer-facing technical consulting experience, withstrong communicationskills to engage technical, non-technical, and leadership stakeholders.
• Workplace productivity and collaboration solutions, including integration with SharePoint, OneDrive, and Office Online Server.
• Automation and extensibility capabilities, such as PowerShell, Office Scripts, and VBA/Macrostooptimizeand streamline user workflows.
• Problem-solving and analytical skills, with the ability to independently diagnose issues and deliver high-quality, customer-focused solutions.

About you

• You approach challenges with sharp intellect and a strong desire to learn.
• You collaborate seamlessly and foster open, effective communication.
• You embrace creativity and explore innovative solutions.
• Advanced level of English (C1)
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