Credit Manager

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Prime Function

To manage the overall credit and receivable collection function in more efficient manner to minimize risk of loss and bad debts.

Key Responsibilities

People Management

Ensure each subordinate receives whatever training is necessary for job competence; training schedule is prepared timely and submitted higher management.

Develop a team member to handle all credit related function during his absence.

Financial Management

Is responsible for maintaining debtors with in average credit period and ensure all debtors are recorded in books and followed up timely for payments to avoid bad debts.

Operational Management

• To Manage Accounts Receivable and ensure all debtors accounts are reconciled regularly.
• Responsible for Ageing of Debtors and maintaining the same under control.
• To ensure the accuracy of all charges and credits to the various accounts and that they are properly posted on a timely basis.
• To be responsible for the preparation and mailing of account statements to customer on a timely basis and to monitor the subsequent collection of all accounts.
• To conduct all necessary credit checks on all new credit applicants, to make recommendations according to existing credit policies and to maintain details of credit given to customers
• To be responsible for completing and updating records of debtors.
• To review all Sales contracts to ensure it covers all areas of exposure.
• Ensuring Balance Confirmations from all debtors on yearly basis.
• To review all PM/PQ pending on daily basis and ensuring the same is cleared before month end.
• Responsible for Credit Card Reconciliation and accurate posting of credit card charges and ensuring no overdue amounts in credit card
• Responsible for In House guest credit limit and ensuring Pre-Auth is taken required.
• Close coordination with Sales and Operations to bring consistency and timely billing.
• Responsible for collection of all FIRC’s for statutory audit purpose for all foreign Inward remittances on timely basis.
• Coordinate with Internal and Statutory Auditors.
• Process Travel Agent Commission on timely basis

Other Duties

To keep close contacts with Airlines, Companies, corporate and individual to ensure efficient credit recovery and credit review.

Key Contacts

Liaises with

Responsible for (as assigned)

Finance Department

Accounts Receivable Team

Closely work with Income Auditor

Closely work with Sales and Front office

Occupational Health & Safety

Employee Responsibility

All employees to safeguard their health and safety, and the health and safety of others, in the workplace.

Other Terms & Conditions

• a. During the course of your employment with the Hotel you may be required to stay back or work extended hours as and when the need arises during hotel operations against the responsibility assigned to you.
• b. You might be required to do night shifts or be flexible to work in any shift as per the requirement of the department or the hotel.
• Bachelor's Degree in Commerce (B.Com), Accounting, Finance, or a related field.
• MBA in Finance or equivalent qualification is preferred.
• 3–5 years of experience in Credit Control, Accounts Receivable, or Finance, preferably in the hotel industry.
• Strong knowledge of credit management, billing, invoicing, and accounts receivable.
• Knowledge of GST, TDS, taxation, and statutory compliance.
• Experience in handling corporate clients, travel agents, and credit customers.