Aftermarket Product Manager

Aftermarket Product Manager – Aviation Training Solutions

Location: Crawley, West Sussex (UK)

Acron Aviation, a global leader in providing cutting-edge pilot training, simulation, avionics and flight data intelligence solutions to the aviation industry. With over 90 years’ experience we can trace our heritage all the way back to the pioneering inventor Edwin Link and the first ever flight simulator. We proudly display one of the original simulators in our London Training Center.

As a company we are striving towards Creating Safer Skies. From our computer-based solutions to our state-of-the-art Full Flight Simulators (FFS), improving the training experience and creating safer skies is at the heart of everything we do. Our Fixed Training Devices (FTD) and FFS feature aircraft-specific flight decks, offering the form, fit, feel, and function of the actual aircraft. Our airline pilot training systems cover the complete training spectrum; whether its systems knowledge, procedure training, or jet transition, we have the solutions for an airline.

Shape the Future of Aviation Training

We're looking for an experienced and commercially minded Aftermarket Product Manager to drive the growth and development of our global portfolio of aviation training products and services.

In this highly visible role, you'll sit at the heart of our Aftermarket business, turning customer insights, market trends and emerging technologies into innovative products and services that deliver real value for customers and drive business growth.

Working closely with Sales, Engineering, Programme Management, Customer Support, Finance and Marketing teams, you'll own the product roadmap, develop compelling business cases, define go-to-market strategies and guide products throughout their lifecycle.

This is an exciting opportunity for a product professional who enjoys combining customer engagement, strategic thinking and commercial decision-making within a sophisticated technical environment.

What we offer

25 days holiday per year (plus bank holidays), increasing with long service and with the opportunity to buy/sell up to 5 days

Profit Sharing Scheme (Annual Incentive Plan)

• Private medical insurance with optional family cover
• Pension scheme of up to 7% employer contribution
• Life Assurance 4x salary (flexible increase)
• Referral scheme
• Group income protection
• Flexible opt-in extras such as a health care cash plan, dental insurance, gym membership, critical illness cover and cycle to work scheme
• Employee assistance program providing mental health and wellbeing support
• Staff restaurant
• Staff car park (incl. EV charging stations)

What You'll Be Doing

• Leading the strategy, development and lifecycle management of our Aftermarket products and services portfolio.
• Engaging with customers to understand challenges, opportunities and future requirements.
• Identifying market trends, competitive developments and growth opportunities across the installed simulator base.
• Developing product roadmaps, investment proposals and value propositions that support business objectives.
• Working with Engineering and cross-functional teams to bring new products and services to market.
• Supporting product launches, customer demonstrations, bids and strategic sales opportunities.
• Driving continuous improvement, customer adoption and long-term profitability across the portfolio.

About You

You will bring

• Proven product management experience within a technical B2B environment.
• Experience managing products or services throughout their lifecycle, from concept and launch through to enhancement and retirement.
• Strong commercial acumen with the ability to evaluate opportunities, develop business cases and support investment decisions.
• Excellent stakeholder management skills, with the ability to influence and collaborate across multidisciplinary teams.
• A customer-focused approach, with the ability to translate market and customer insights into successful products and services.
• Strong analytical and problem-solving skills, supported by data-driven decision making.
• Excellent communication and presentation skills, with confidence engaging customers and senior stakeholders.
• The ability to manage multiple priorities in a fast-paced, evolving environment.

Desirable

• Experience within aviation, simulation, aerospace, defence or another highly regulated industry.
• Knowledge of Full Flight Simulators (FFS), training devices, upgrades, lifecycle support or aftermarket services.
• Experience developing recurring revenue, service-based or subscription offerings.
• Understanding of installed-base portfolio management and customer lifecycle strategies.
• Experience working with international customers and complex, high-value commercial opportunities.
• A proactive, curious and solutions-focused mindset with a passion for innovation and continuous improvement.

Travel requirements

International travel to customer sites, industry events and partner facilities will be required.

Please note: All candidates who wish to be considered for this vacancy must have the right to work in the UK.