Senior Account Manager

The Senior Account Manager is at the the heart of operational delivery—ensuring client satisfaction, internal clarity, and cross-functional coordination. They are responsible for overseeing the daily execution and coordination of client work, ensuring accurate and punctual delivery across all key project touchpoints. They act as a liaison between clients and internal teams, helping to manage timelines, clarify briefs, and resolve issues with a clear, calm, and collaborative approach.

This role requires a confident communicator, someone who is organised, detail-oriented and capable of establishing a trusted relationships with stakeholders. The Senior Account Manager plays a vital role in maintaining project momentum, ensuring alignment at every stage, and contributing to a smooth, efficient client experience.