Position Title : Business Consultant Reporting Line : Business Consulting Director, APAC Position Purpose: To deliver effective presales consulting services and support to the ADP Sales team and prospective clients within Australia and New Zealand. Including but not limited to, determining requirements, mapping a client’s current and future end-to-end state (HCM, Payroll and Time Management), solving for integration, and conducting solution demonstrations.
Key Responsibilities: Be the primary support role for the ANZ Sales effort: Provide/lead/coordinate Business Consulting resources in mid-market to enterprise engagements: Analyses and document client requirements (HR, Payroll and Time Management) Map out a client’s end-to-end state including integration requirements Assist in the qualification of opportunities Arrange and lead face-to-face demonstrations, and remote/webinar demonstrations as necessary (across all solutions) Coordinate and respond to Requests for Information/Proposal/Quotation Craft and assemble documentation including end-to-end schematics.
Provide subject matter expertise and business insights based on deep experience Describe for clients, using storytelling techniques, the breadth of business requirements in a collective Payroll/Time Management/HCM context: Articulate a desired end-to-end posture for business processes in this narrative Connect ADP’s services with the story arc at a macro level and drive client engagement Deliver detailed presentations of ADP’s services, and their value and benefits, to operational and C-suite audiences: Challenge clients on processes and practices, as appropriate.
Leverage available ADP tools – e.g., online & offline demos, video recordings, Responsive, etc. – for maximum effect in presales engagements. Be ANZ Sales’ focal point for ADP solution expertise, competitive intelligence, and market knowledge: Be the liaison for Sales and Business Consulting teams into Product and Service divisions of ADP Be the Trusted Advisor, understanding and acting on trends in the external environment Keep abreast of legislation, and market & technology advancements, relating to Payroll/Time Management/HCM and business process outsourcing: Be a thought leader on strategy and industry topics to Sales associates and the BC team Identify industry trends and topics for potential inclusion in ADP’s Sales story.
Collaborate with Business Consulting colleagues to promote internal knowledge transfer. Be a conduit to Area Product Leaders, Domain Specialists, and ADP Product for market needs & client requirements: Provide domain expertise to support new product initiatives/solutions Engage Sales and appropriate ADP groups to facilitate feedback of market needs. Experience Minimum 5 years demonstrated experience in a Payroll, Time Management, or HCM Consultant role Sound technical background with Payroll, Time Management, and HCM products and services Exposure and experience in Payroll, Time Management, and HCM sales engagements Proven ability in formulating responses to RFIs/RFPs/RFQs Strong writing skills: effective use of grammar, appropriate phrasing, and clear messaging Effective multi-year involvement in on-site and remote presentations to operational and C-suite audiences Repeated, successful communication of end-to-end process landscapes in a Payroll/Time/HCM context Authoritative capability to align client needs with vendor’s story and drive engagement Lengthy collaboration with operational leads; e.g.
Implementation, Service, Product, Security Demonstrated ability to describe and promote market requirements to internal teams Well-established expertise in progressing I.T product initiatives. Qualifications / Certifications: A ppropriate tertiary level education or equivalent industry experience Skills: Business analysis Sales methodologies Business process improvement Implementation methodologies Presentation delivery – storytelling ability Teamwork focus Payroll & HCM landscape Microsoft Office, Project and Visio Written and verbal communication
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