Senior Advisor Operational Excellence, Day Shift, Support Center

Location: Gaithersburg, MD

Support Center

If you are a current Adventist HealthCare employee, please click this link to apply through your Workday account.

Adventist Healthcare seeks to hire an experienced Senior Operational Excellence Consultant who will embrace our mission to extend God’s care through the ministry of physical, mental and spiritual healing.

As a Senior Operational Excellence Consultant you will

• Facilitates improvement teams through the life cycle of a project. The Senior Advisor is the subject matter expert on improvement methodologies and imparts knowledge of improvement processes to project teams. Assists the team leader in identifying barriers to implementing improvement plans and developing strategies to overcome these barriers.
• Execute on Rapid Improvement events
• Develops the analytic and measurement strategy for all projects undertaken, including development of key performance indicators, identification of data sources and collection of baseline data.
• Communicates regularly with team leader, members and executive sponsors about team progress toward goal achievement, critical factors and obstacles.
• Rapidly identifies, problem-solves and communicates to the Director of Operational Excellence any issues that are interfering with project deadlines or project scope.
• Engages in special projects targeted at achieving key strategic goals at the request of senior leadership.
• Builds and maintains strong strategic relationships with pillar and entity leads assuming the role of a critical business partner utilizing LSS in solving business issues and aligning improvement efforts with strategic priorities.
• Assesses need for and provides just in time coaching for Quality Advisors, leadership, and teams.
• Assesses process management maturity and moves teams forward toward managing by process for excellence.
• Identifies areas for alignment and collaboration across the system and brings teams together
• Participates as instructor for Lean Six Sigma training program including white, yellow, green, and black belt content.
• Provides input on curriculum content and presentation opportunities for improvement
• Conducts formal process improvement training forums as requested to support organizational development.
• Participates in the orientation and training of new Operational Excellence team members and Quality Advisors.

Qualifications include

• Bachelor’s Degree Required. Master’s degree in Healthcare Administration, Health Systems, Public Health, Industrial Engineering, Business Administration, or a relevant field preferred
• Lean Six Sigma Black Belt certification preferred
• A minimum of 5 years of Lean Six Sigma/transformation experience is required
• Proven ability to act as a leadership change agent & constructively challenge current thinking/resistance
• Demonstrated experience managing complex cross-functional projects
• Experience teaching healthcare Lean Six Sigma principles required
• Advanced level competency in Microsoft Word, Excel, and PowerPoint required
• Experience utilizing statistical analysis software such as Minitab preferred
• Knowledge of the Baldrige framework preferred

Work Schedule

• Employment Type: Full-time
• Hours per Week: 40 hrs/week
• Typical Daily Schedule: 8am-5pm
• Shift Type: Day
• Holiday Requirements: Follow company holiday schedule

Pay Range

$96,058.56 - $145,995.20

• If the salary range is listed as $0 or if the position is Per Diem (with a fixed rate), salary discussions will take place during the screening process.
• Under the Fair Labor Standards Act (FLSA), this position is classified as:
• United States of America (Exempt)
• At Adventist HealthCare our job is to care for you.

We do this by offering

• Work life balance through nonrotating shifts
• Recognition and rewards for professional expertise
• Free Employee parking
• Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire
• Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available)

Paid Time Off

• Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period
• Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance
• Subsidized childcare at participating childcare centers

Tuition Reimbursement

Employee Assistance Program (EAP) support

As a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County.

COVID-19 Vaccination

Adventist HealthCare strongly recommends all applicants to be fully vaccinated for COVID-19 before commencing employment. Applicants may be required to furnish proof of vaccination.

Tobacco and Drug Statement

Tobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine and drug use.

While some jurisdictions, including Maryland, permit the use of marijuana for medical purposes, marijuana continues to be classified as an illegal drug under the federal Controlled Substances Act. As a result, medical marijuana use will not be accepted as a valid explanation for a positive drug test result.

Adventist HealthCare will withdraw offers of employment to applicants who test positive for Cotinine (nicotine) and marijuana. Those testing positive are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing. ("Nicotine products" include, but are not limited to: cigarettes, cigars, pipes, chewing tobacco, e-cigarettes, vaping products, hookah, and nicotine replacement products (e.g., nicotine gum, nicotine patches, nicotine lozenges, etc.).

Equal Employment Opportunity

Adventist HealthCare will make reasonable accommodations for applicants with disabilities, in accordance with applicable law. Adventist HealthCare is a religious organization as defined under applicable law; however, it will endeavor to provide reasonable accommodations for applicants’ religious beliefs.

Applicants who wish to request accommodations for disabilities or religious belief should contact the Support Center HR Office.