Customer Service Representative

The company we are currently hiring for is an inbound call center that operates Monday-Friday from 5am-midnight and Saturday-Sunday from 7am-8pm. The company is a telecommunications provider.

Candidates will be sitting at a desk all day answering phone calls with regards to: general questions, billing, taking payments, customer retention, etc. Candidates will also be inputting information to the computers.

Must have

• Basic knowledge of computers.
• Open availability
• Customer service skills

Nice to have

Call center/customer service experience

Experience with sales

Dis-Qualifiers

• Not having completely open availability.
• Not being about to communicate with customers/co-workers in a professional and courteous manner.
• Lack of basic computer skills.