Writing Team Manager

Location: UK-Cheadle

We are looking for a talented, forward-looking, and customer-focused Writing Manager to lead our internal marketing Writing Team. This team is responsible for the successful development and delivery of written content designed to engage customers and enhance the reputation of the Agilent brand. The Writing Manager is responsible for the strategic direction, governance, and performance of the writing function; this includes optimization of content strategy, delivery of content co-created with partners and stakeholders to drive impactful SEO/AEO/GEO, and the effective implementation of AI and automation tools.

This is an integral role in the evolution of marketing writing to promote a customer-centric, strategic, and data-driven approach to content creation. The position offers the opportunity to demonstrate leadership, people management, content marketing, and communication skills by leading a high-performance team dedicated to customer-centric content strategy and delivery, operational excellence, efficiency, agility, and enhanced customer experience.

The successful candidate should have proven management experience, exceptional English language skills, strong interpersonal and communication skills, project management expertise, and the proven ability to collaborate and engage with management and key stakeholders cross-functionally.

The Writing Manager will report to the Marketing Content, Channels, and Operations AVP.

Responsibilities

Lead a team of talented writers, editors and terminologists

Manage the writing strategy; ensure development of all written content elements on time and on budget

Support innovation and creativity to ensure impactful marketing content delivery using a foundation of customer-centric content marketing

Drive a “Customer First” mindset to meet customer needs and deliver on Agilent’s strategic priorities

Implement a one enterprise-level workflow to drive consistent processes and optimized quality

Apply Agilent brand messaging to drive reputational excellence

Partner with SEO/AEO/GEO experts to optimize content for search and findability

Assess AI opportunities for writing applications and manage AI tools and platforms to deliver accessible, structured, well-researched content enhanced with the creativity and emotion of human-written content

Foster a collaborative approach with stakeholders and partners and promote co-creation; work across worldwide teams in commercial marketing programs, segments, and divisions to understand business strategies and align team resources to ensure effective outcomes

Cultivate continuous improvement to drive effectiveness of written content development processes, implementing corrective actions as required, to ensure the delivery of outcomes in line with business and management expectations

Support terminology management as part of customers’ experience

Manage M&A marketing rebranding activities to reflect the Agilent brand

Support regulatory compliance

Oversee all people manager-related duties such as hiring, performance evaluation and management, expense, and contract approvals; identify training and coaching needs to ensure continuous improvement and operational excellence

Ensure that Agilent Corporate standard business processes are strictly followed by employees, partners, and vendors

Bachelor’s or equivalent

8+ years of related experience in marketing

1+ years experience formally or informally leading people, projects and/or programs for entry to this level

Demonstrated management and leadership skills in the implementation of functional strategies, projects, technologies and processes

Knowledge of AI tools and best practices for content generation

Awareness of SEO, AEO, and GEO best practices

Excellent organization, planning, problem solving and process management/improvement skills

Demonstrated ability to collaborate effectively throughout multiple hierarchical levels in an international, matrixed, business environment

Demonstrated ability to develop and maintain strong stakeholder partnerships and external vendor and agency relationships

Ability to deal with high pressure, visibility, and workload

Good knowledge of Agilent product areas, markets, and market dynamics, and understanding of the industry sales process and customers’ buying influences

Outstanding written and oral English communication skills

Flexibility to support a global organization, including participation in meetings outside of traditional 9:00 a.m. to 5:00 p.m. working hours as business needs require

Additional Details

This job has a full time weekly schedule. It includes the option to work remotely.

Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations

Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

Travel Required

Occasional

Shift

Day

Duration

No End Date

Job Function

Marketing

Additional Locations: United Kingdom - Scotland - Edinburgh, UK-Church Stretton, United Kingdom - East England - Norwich, United Kingdom - East England - Cambridge, UK-Remote Location-Harwell, UK-Remote Location-Sandwich, UK-Remote Location-Church Stretton, UK-Remote Location-Craven Arms, UK-Harwell, UK-Craven Arms, UK-Upper Heyford, US-DE-Remote Location-Wilmington/Newport Area, United Kingdom - Tyneside - Newcastle, United Kingdom - South West England - Bristol, US-DE-Newark, United Kingdom - South Hampshire - Southampton, United Kingdom - South East Dorset - Bournemouth, United Kingdom - Scotland - Glasgow, UK-Remote Location-Cheadle, United Kingdom - Nottinghamshire - Nottingham, United Kingdom - England - Manchester, United Kingdom - England - London, United Kingdom - England - Liverpool, United Kingdom - England - Birmingham, United Kingdom - East Sussex - Brighton, UK-Remote Location-Scotland, United Kingdom - East Midlands - Leicester, US-DE-Wilmington, United Kingdom - South West England - Plymouth, United Kingdom - Wales - Cardiff