Content & Communications Specialist

About the Role

• We are looking for a Content &
• Communications Specialist to create clear, compelling, and technically accurate
• content across Agivant’s internal and external communication channels.
• This is a hands-on individual-contributor
• role that brings together technical writing, content and communications, and
• business-oriented storytelling. You will work closely with the Marketing Lead,
• engineers, architects, subject-matter experts, sales teams, business leaders,
• and designers to translate technical and business inputs into structured,
• engaging, and publish-ready content.
• The ideal candidate will have strong
• writing and editorial skills, prior experience in the IT services industry, and
• the ability to communicate technology concepts, business value, and
• organizational messages effectively to different audiences.

Key Responsibilities

Technical Writing

• Write and edit technical blogs, solution

briefs, case studies, points of view, whitepapers, presentations, and

service-related content.

• Work with engineers, architects, delivery

teams, and subject-matter experts to understand technical concepts and convert

their inputs into clear and accurate content.

• Simplify technology topics across AI,

cloud, data, SaaS, and digital engineering for both technical and non-technical

audiences.

• Ensure technical terminology, solution

descriptions, capabilities, and claims are accurate and validated before

publication.

Content & Communications

• Create and edit website copy, LinkedIn

content, newsletters, campaign content, partnership announcements, and company

updates.

• Draft internal communication, including

leadership messages, employee announcements, employer-branding content, and

event communication.

• Maintain Agivant’s established brand

voice, messaging, tone, and editorial standards across internal and external

channels.

• Own and execute the content calendar by

tracking deliverables, coordinating inputs, managing reviews and approvals, and

ensuring timely publishing.

Business-Oriented Storytelling

• Develop case studies and client success

stories that clearly articulate the business challenge, technology solution,

implementation approach, and measurable outcomes.

• Translate technical capabilities into

clear business value across efficiency, growth, cost reduction, customer

experience, risk, and operational improvement.

• Support the creation of sales collateral,

company credentials, solution narratives, presentations, and other

client-facing communication.

• Work with marketing, sales, leadership,

and business teams to align content with organizational priorities, client

needs, service offerings, and market opportunities.

Content Operations

• Coordinate with marketing, design,

leadership, and business teams to ensure content is accurate, on-brand, and

delivered on schedule.

• Maintain content repositories, templates,

style guides, messaging documents, and approved brand assets.

• Use content performance insights and

stakeholder feedback to improve clarity, relevance, reach, and engagement.

• Use AI-assisted writing and editing tools

to improve productivity without compromising accuracy, originality, or

editorial quality.

Requirements

Required Qualifications

• 3+ years of experience in content,

communications, technical writing, editorial, or related roles.

• Prior experience working in an IT

services organization is mandatory.

• Strong writing, editing, proofreading,

storytelling, and content-structuring skills.

• Experience creating both technical and

business-oriented content across long-form and short-form formats.

• Experience developing technical blogs,

case studies, solution briefs, website copy, presentations, social media

content, and internal communication.

• Ability to understand technology concepts

and translate technical inputs into clear, accurate, and audience-friendly

communication.

• Working knowledge of enterprise

technology areas such as AI, cloud, data, SaaS, and digital engineering.

• Strong understanding of how technology

capabilities connect with client challenges, business outcomes, and enterprise

value.

• Experience interviewing and collaborating

with engineers, architects, subject-matter experts, business teams, and senior

stakeholders.

• Proven experience managing and executing

a content calendar across multiple channels, stakeholders, and deadlines.

• Strong coordination,

stakeholder-management, and follow-up skills.

• Ability to manage multiple assignments

and deliver high-quality content within agreed timelines.

• A portfolio of published or

professionally produced technical, business, and communications content.

• Bachelor’s or Master’s degree in

• Marketing, Communications, Journalism, Mass Communication, English,
• Engineering, Technology, Business, or a related field.
• Nice to Have

• Experience writing for B2B enterprise

technology audiences and global clients.

• Experience creating thought-leadership,

sales-enablement, internal communication, or employer-branding content.

• Familiarity with SEO fundamentals,

content-management systems, and social media analytics.

• Experience using AI-assisted tools such

as ChatGPT, Claude, Grammarly, or similar platforms.