AI Product & Enablement Lead

Location: Melbourne Corporate

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About the role

AGL’s Portfolio Valuation team has an exciting 12-month fixed term opportunity for an AI Product & Enablement Lead.

Based in Melbourne, you’ll partner with users to understand current workflows, identify where AI can add value and translate the strongest opportunities into clear, prioritised initiatives that can be designed, built and adopted.

What you’ll do

• Plan and conduct interviews, workshops, surveys and observation sessions to understand how work is performed today
• Document end-to-end workflows, decision points, information flows and dependencies
• Assess current AI usage, user maturity, pain points, risks and unmet needs
• Define intended value, success measures and adoption requirements for AI opportunities
• Create clear current-state and future-state artefacts for users, leaders and engineers
• Develop practical education, guidance and reusable materials that help users understand where AI is suitable and how to use it effectively
• Support pilots and releases through communications, demonstrations, feedback and targeted adoption activities
• Research AI market developments, emerging use cases, vendor capabilities and relevant open-source libraries, sharing concise recommendations
• Maintain and prioritise a transparent pipeline of AI opportunities from discovery and validation through to build and adoption
• Translate prioritised opportunities into problem statements, user requirements, acceptance criteria and value measures

What you’ll bring

Demonstrated experience in product discovery, business analysis, service design, change, digital enablement or a related role

Practical understanding of AI capabilities, limitations and common use cases, together with the data, privacy, cyber security, risk and responsible AI considerations that influence safe adoption

Workshop facilitation and process-mapping skills, with the ability to turn ambiguous needs into clear problems and opportunities

Interpersonal, written and presentation skills, with the ability to work effectively with business users, senior stakeholders and technical teams

Demonstrated ability to prioritise opportunities using value, effort, risk, data readiness and user maturity, and define meaningful measures of success

Knowledge of AI orchestration, automation and agentic workflow development will be highly regarded

Inclusion at AGL

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.

We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers

AGL is proud to be a WORK180 Endorsed Employer for All Women.

At AGL, we use some AI-enabled tools to support recruitment administration. All hiring decisions are made by hiring leaders and Talent Solutions professionals, with human oversight throughout.

Our pre-employment screening process includes a Nationally Coordinated Criminal History Check and a medical assessment if necessary.

The information provided as part of your application to AGL will be managed in accordance with the AGL Privacy Policy.

AGL does not accept agency submissions unless approval has been granted by a member of the Talent Solutions team. Candidates submitted by an agency without approval will not be considered by AGL.

Location

Docklands VIC 3008

Job Family Group

Information Technology/Digital