RNC Account Manager

Location: Nashville, TN

Essential Duties/Responsibilities

• Acts as the main point of contact for all builder matters, concerns and needs.
• Builds and strengthens client relationships to achieve long-term partnerships
• Maintains accurate builder records, keeping track of any contract updates and renewals as required
• Develops a thorough understanding of our products and service offerings to better upsell and cross-sell to clients
• Takes inquiries and requests from builders to address service needs
• Stays on top of accounts, making sure they’re receiving services that are within their budget and meeting their needs
• Meets regularly with other members of the team to discuss progress and find new ways to improve service to builders
• Generates progress reports to give to Sales Manager and leadership
• Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly
• Keeps management informed on competitive positions and action as well provide feedback on competitive positioning
• Keeps Senior Management informed of activities and progress toward established sales goals & objectives
• Completes required reports and related documents promptly and accurately. Ensure the accuracy of all reports and accounting records
• Continually searches for ways to improve results and effectiveness.
• Follows all company policies and procedures, including but not limited to safety
• Other duties as assigned

Minimum Requirements

• 1+ years of sales or related experience
• High school diploma or GED
• Intermediate computer skills and able to use Microsoft Office (Word, Excel, PowerPoint and Outlook)
• Must be able to communicate in English effectively, both verbally and in writing
• Excellent verbal and written communication skills
• Valid driver's license required
• Ability to work overtime with little notice; weekend hours may occasionally be required.

Preferred Qualifications

3-5 years of sales experience within a construction/HVAC or home services environment

Proven track record of meeting or exceeding sales targets and receiving positive feedback

Additional Knowledge, Skills and Abilities

• Consultative and collaborative selling approach
• Ability to follow through on commitments to customers, internal and external
• Must be organized and able to coordinate a large volume of requests
• Proactive mindset
• Mechanical aptitude
• Strong organizational skills, attention to detail and the ability to multi-task
• Ability to work independently and as part of a team
• Strong work ethic and ability to demonstrate consistent and effective leadership behaviors
• Capable of making good judgments/decisions.
• Willingness to learn and be a part of a team
• Positive attitude and a team player
• Ability to build positive relationships with customers, both internal and external
• Willingness and ability to work collaboratively with all levels of the organization.
• Safety mindset and acceptance of a safety culture
• Related experience may be substituted for education

Working Conditions

• Partial time spent in an open office environment
• May be exposed to construction environments involving equipment, elevated work areas, confined spaces, noise, dust, hazardous materials and odors
• Fast-paced environment
• Travel by vehicle to and from work locations
• Comfortable working both indoors and outdoors, exposed to all weather conditions (including heat, rain, cold and wind) while wearing appropriate PPE

Physical Requirements

• Must be able to lift/move up to 20 pounds frequently
• Frequently performs tasks requiring bending at the waist, kneeling or crouching
• Must be able to drive and operate a motorized passenger vehicle or forklift
• Must be able to wear required personal protective equipment (PPE) including but not limited to hard hat, safety glasses, ear plugs, masks/respirators, reflective safety vests, gloves and safety toe, construction-grade work boots
• Must be able to adhere to long periods of standing, walking or sitting
• Ability to hear, understand and distinguish speech and/or other sounds to operate phones or other equipment safely.
• With natural or corrected vision, able to see and focus for close, distance, peripheral vision with normal depth perception
• Ability to express or exchange ideas by means of the spoken word to impart oral information to others
• Ability to enter text or data into a computer by means of a traditional keyboard or 10-key numeric keypad
• Must be able to use arms and hands to reach overhead, signal, grab, hold, lift, turn, push and pull objects and tools
• Airtron is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.