RESPONSIBILITIES
- Develop and execute the business travel sales strategy for AKA Boston hotels, aligned with portfolio revenue goals and market priorities.
- Lead account acquisition, development, and retention across corporate transient, negotiated rate, extended-stay, relocation, project, and crew business.
- Build and maintain senior-level relationships with corporate travel buyers, travel management companies, consortia, relocation firms, and local business partners.
- Create and manage a strategic sales plan, including target account lists, call plans, market activity, and measurable production goals.
- Prospect consistently through sales calls, site visits, networking, referrals, market research, and industry events.
- Negotiate corporate agreements and preferred rate programs in partnership with revenue management and property leadership.
- Own and achieve annual room-night, revenue, and account-production targets for assigned hotels and market segments.
- Maintain an accurate pipeline, account plans, activity records, and forecasts; provide regular reporting on production, pace, opportunities, and risks.
- Analyze market trends, competitive activity, account performance, and booking behavior to identify opportunities and adjust sales strategy.
- Collaborate with revenue management to establish pricing, need periods, account value, and displacement considerations.
- Partner with hotel teams to ensure negotiated account details, client preferences, and service commitments are communicated and delivered.
- Represent AKA at client appointments, trade shows, association meetings, networking events, and hosted functions.
- Plan and conduct compelling presentations, property tours, quarterly business reviews, and client entertainment.
- Mentor and support sales team members, share market intelligence, and promote accountability, collaboration, and service excellence.
- Travel locally and periodically outside the market for client meetings, sales events, and business development.
- Perform other duties as assigned.
Required Qualifications
- Bachelor’s degree in hospitality, business, marketing, or a related field, or equivalent professional experience.
- Minimum five years of progressive hotel sales experience, including demonstrated success in corporate transient or business travel sales.
- Strong knowledge of the Boston business travel market, including major demand generators, travel management companies, and corporate buying processes.
- Proven ability to prospect, negotiate, close, and grow high-value accounts while managing multiple properties or complex stakeholder relationships.
- Excellent written, verbal, presentation, analytical, and relationship-management skills.
- Proficiency with hotel sales, customer relationship management, reporting, and Microsoft Office systems.
- Ability to work a flexible schedule, including occasional evenings, weekends, holidays, and travel as business needs require.
Job description provided by AKA Hotels + Hotel Residences.
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