Role summary This position is ideal for an experienced field sales or sales training professional to join the North America Learning & Development team as Sales Training Manager at our Tempe location, ensuring our Sales Associates and new hires are equipped with the knowledge and skills to win. Reporting to North America Learning & Development leadership and directly enabling the success of the Sales Associate Program and field sales onboarding, you will play a key role in building out measurable, repeatable, and scalable onboarding training with a focus on the early-in-career cohorts.
Your expertise will ensure our training programs and courses are relevant and realistic. This is a full time position in our Tempe, AZ office. Role expectations Collaborate with field sales leadership, marketing stakeholders, and commercial excellence to deliver strategic and relevant sales training Collaborate with sales training operations to build out training initiatives that apply instructional design rigor, contain appropriate modalities and content, and prove effectiveness at all levels Work with Area Field Training Managers and subject matter experts to ensure training solutions minimize waste/defects and have the most relevant and current information, are market tested, and pass our QA process Create, maintain, plan, and directly facilitate the sales associate new hire and continued education curriculum on a regular cadence Provide in person and virtual instructor led training based on project need Serve as a trusted business partner to internal stakeholders Use available data and KPIs to identify and prioritize skill development opportunities, monitor progress, analyze effectiveness, and report results to commercial leadership What we're looking for Education: Bachelor’s degree required; advanced degree in science or business preferred or equivalent experience Experience: Minimum 6 years of recent sales experience; sales training experience with a background in pharmaceutical or medical device sales training preferred Skills: Sales, sales process, sales training, sales leadership, coaching, performance development, data fluency, process improvement, training facilitation, project management, presentation, knowledge application Communication: Demonstrated skills at all stakeholder levels and proven ability to influence without authority; Strong sense of ownership, holding self and others accountable to meet/exceed expectations Teamwork: Demonstrated ability to manage multiple deadline-driven projects in a fast-paced, inclusive team environment; ability to own and adhere to sales training related processes and systems Complementary skills Instructional design, learning analytics, LMS/learning platforms administration Project management and project management software utilization MS Office Suite and Copilot integration
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