Location: USA - IL (Remote)
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
We are seeking a highly technical Software Engineering Manager to lead the engineering vision, development, integration, and support of our Legal Technology ecosystem.
This role is ideal for a hands-on engineering leader who enjoys building software, solving complex integration challenges, and applying Generative AI to transform legal operations. Unlike traditional management positions, approximately 80% of this role is dedicated to software development, solution architecture, production support, and technical leadership, with the remaining 20% focused on coaching engineers, resource planning, and stakeholder management.
The Managing Engineer will oversee critical legal technology platforms, including vendor-provided legal applications, enterprise integration and orchestration services, and emerging AI-powered legal solutions. This individual will be responsible for designing scalable cloud-native architectures, integrating legal products across the enterprise, and delivering innovative solutions using Agentic AI and Generative Intelligence platforms.
The ideal candidate combines deep software engineering expertise with strong product ownership, operational excellence, and a passion for modern AI technologies. They are equally comfortable debugging production issues, designing APIs, reviewing architecture, mentoring engineers, and collaborating with Legal, Compliance, Security, and Technology stakeholders.
Key Responsibilities
- Lead the architecture, development, integration, and support of Legal Technology products and platforms.
- Design, develop, and maintain cloud-native applications, APIs, integrations, and event-driven services supporting Legal and Regulatory business capabilities.
- Actively contribute to software development through hands-on coding, code reviews, architectural design, troubleshooting, and production support.
- Integrate and orchestrate vendor-provided legal applications with enterprise systems, ensuring scalable, secure, and reliable solutions.
- Drive technical decisions related to cloud platforms, application modernization, data management, integration patterns, and AI services.
- Own product reliability, security, performance, and operational excellence, including incident response, root cause analysis, and continuous improvement initiatives.
- Partner closely with product managers, business stakeholders, and cross-functional teams to deliver business outcomes.
- Design and implement AI-powered solutions using Generative AI, LLMs, RAG, and intelligent automation technologies to enhance legal operations and knowledge management.
- Partner with Legal and Compliance stakeholders to identify opportunities to leverage AI responsibly while maintaining governance, security, privacy, and regulatory requirements.
- Lead experimentation, innovation, and adoption of emerging AI technologies, frameworks, and legal technology solutions.
- Own the reliability, supportability, security, scalability, and performance of Legal Technology products in production.
- Manage vendor relationships, product upgrades, integration initiatives, and platform lifecycle activities.
- Define operational KPIs, service-level objectives, and engineering metrics to ensure platform health and business value realization.
- Lead, coach, and mentor team of engineers while fostering a culture of accountability, innovation, and continuous learning
- Influence stakeholders and engineering teams to adopt modern engineering and AI best practices.
Job description provided by Allstate.
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