System Administrator Windows UNICC

• Required Services: Windows & Active Directory Systems Administrator
• Duration: 6 months (default)
• ☒ Possibility of contract extensions based on performances
• Location: Valencia, Spain, or Remote working on the CET time zone
• ICC is committed to achieving diversity and inclusion within its workforce, providing an environment
• that reflects the values enshrined in the Charter of the United Nations and encourages all qualified
• applicants, irrespective of gender, nationality, disabilities, sexual orientation, culture, religious and
• ethnic backgrounds to apply. ICC is dedicated to the SDGs, making SDG-5 (Gender Equality) and SDG-10
• (Reduce Inequalities) the organization goals.
• https://www.un.org/sustainabledevelopment/sustainable-development-goals/

Background information

• UNICC seeking a Windows and Systems Administrator to join our Platform Operations team. The primary
• purpose of this position is to operate, maintain and troubleshoot systems, services, configurations, and
• core applications deployed within the Infrastructure and Platform Operations Unit - OPBO.
• Responsibilities include participating in planning and development of new features; proactive
• management of the environments as well as the forecasting of capacity needs; assisting with the
• deployment of new applications and services; working with other teams and play a key role in optimizing
• services.

Required Profile

• Systems Administrator with have excellent communication skills who will work directly with costumers
• and other technical teams across the organization. Strong technical understanding of information systems
• to address issues that arise across the organization, investigate problems, interact with vendors, and serve
• as technical expert. The position has a 24×7 support requirement, so the incumbent must be willing, able,
• and available to participate in a regular on-call rotation, work a flexible schedule, and respond to out-ofband emergencies when the need arises.

Scope of Work / Duties of Consultant

• Operate, maintain, and troubleshoot Windows systems within an enterprise-server environment
• Maintain best practices and procedures for patch management, virus management, and

operating systems upgrades.

REQUEST FOR PROPOSAL

TERMS OF REFERENCE

• Active Directory Management, including managing and troubleshooting GPO's, DNS, and DHCP.
• Perform root cause analysis to troubleshoot system errors and client system issues.
• Define and implement security best practices and hardening of the Windows Server OS and

related technologies.

• Build and manage Windows failover clusters.
• Develop and maintain Standard Operating Procedures.
• Perform other duties as required

Required Technical Skills

The resource MUST have the following skills and experience

• Minimum 6 years’ experience with Windows Server administration in large environments
• Microsoft Server Administration
• PowerShell Scripting

The resource SHOULD have the following skills and experience

• Knowledge of a configuration management solution such as SCCM
• Knowledge of monitoring tool such as SCOM
• Good understanding of Directory Services components, such as Active Directory, GPO, FSMO

roles, DNS and DHCP

• Provide Incident Management, Problem Management, Service Request Fulfillment support.

Required Soft Skills

• Have a deep problem-solving background with accompanying troubleshooting skills.
• Be able to work independently as well as collectively within a team.
• Be able to apply critical thinking techniques.
• Be able to effectively communicate with customers and other team members, both orally and in

writing.

• Be able to quickly adapt to new situations and a willingness to learn new technologies.

Desirable certifications

• Certifications such as MCSA, MCSE, MCP are an advantage
• ITIIL v3 or v4 recommended but not required.