Sr Systems Engineer

Location: Office - Baroda (India)

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon Daneli, TouchWorks EHR, Altera Opal, Ventus, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun.

6 to 10 Years of Working Experience

Minimum 6 Years of working experience in Microsoft Windows Servers , Azure and Systems engineering, product deployment

Required Certification : Azure ,Microsoft Windows Server, AI, ITIL

Location : Remote - Baroda

Job Description and Mandatory Skills

• Willing to work in 24x7 shifts, adjust schedule for deployment events, maintenance windows, and Change Controls, with knowledge of Data Center operations and vendor handling
• Experience supporting highly-available, cross-enterprise applications on large global networks, including application administration, architecture, deployment processes, and remote hardware/software monitoring
• Good troubleshooting skills with ability to analyze complex problems requiring in-depth evaluation, including data/message flow troubleshooting in high-volume, zero-loss environments
• Ability to work on complex problems requiring interdisciplinary collaboration, working independently with limited supervision as well as part of a cross-functional team
• Strong time management skills with ability to handle multiple tasks simultaneously while maintaining focus on priorities and deadlines
• Proactive, self-driven approach with ability to take initiative and deliver results in a culturally diverse, global enterprise environment
• Excellent written, oral, and email communication skills in English are mandatory, with the ability to articulate clearly to both technical and non-technical teams
• Strong interpersonal communication skills to effectively collaborate across cross-functional teams, stakeholders, and culturally diverse global environments

Technical Skills

Experience with common system administration tools, Networking and Load Balancers for traffic management and troubleshooting

Logic Monitor, ServiceNow, ITIL

• Azure Monitor, Log Analytics, and Application Insights for cloud monitoring, telemetry, diagnostics and performance tracking
• Core Services (Virtual Machines, Storage, Networking, Resource Groups)
• Identity & Security (Azure AD/Entra ID, RBAC, Key Vault),Azure Kubernetes Service (AKS)
• IIS administration including Application Pool management, logging, performance tuning, bindings, host headers, virtual directories, and web application deployment and configuration
• Windows Failover Clustering, cluster-aware services and applications, SSL Certificate management (installation, renewal, binding, store management, private key permissions, lifecycle monitoring), PKI understanding
• Event Log analysis, performance monitoring and tuning using PerfMon, Resource Monitor, Task Manager
• PowerShell scripting for server administration, scheduled tasks, and automation workflows for operational efficiency
• Application deployment automation, CI/CD pipeline integration and implementation, continuous delivery processes
• Azure Monitor and Log Analytics, automated alerting, reporting, and process optimization
• Prompt engineering skills for AI-driven generation of scripts, configurations, and documentation enhancement
• Log summarization and analysis, runbook automation, and incident triage support using AI tools
• Awareness of privacy, data handling, and security considerations when using AI tools in enterprise environments

Responsibilities

• Application Centric : Responsible for the configuration, installation, upgrades, performance monitoring, security, and continual improvement of our servers and applications.
• Application Centric : Responsible for supporting our systems and applications, including Microsoft SQL Servers, SSL Cert, IIS, Clusters.
• Application Centric : Responsible for deployment of new solutions by following documented processes.
• Monitor and resolve the issues proactively.
• Responsible for continuous improvement and enhancement of applicatoin and Azure/Windows related services.
• Analyze technical and business needs and recommend solutions
• Maintain positive relationships with client, end users and vendors, and consultants.
• Maintain current working knowledge in the area of systems and hardware, and incorporate new developments into the future systems of the enterprise
• Should be working with Development Teams to provide support and feedback for troubleshooting application/deployment issues.
• Azure PaaS: App Services and Azure Functions deployment and configuration
• CI/CD for Azure: Azure DevOps or GitHub Actions pipelines for app deployments
• Governance & Cost Management: Azure Policy, resource tagging, management groups, Cost Management
• Automation & Scripting: Azure CLI, PowerShell (Az module), Logic Apps, Automation Runbooks
• Monitoring & Observability: Azure Monitor, Log Analytics, Application Insights, alerts/dashboards
• Should be able to Use AI/LLM tools to assist daily tasks