JIRA SME

Location: Albany, NY Job Type: Full-Time Target Salary Range*: $100,000 - $125,000. *This represents the potential salary range for this position depending on education level, years of experience and/or certifications in addition to other position specific requirements which may impact salary Position Overview: Amatriot is seeking a hands-on Jira Migration Subject Matter Expert (SME) to support the New York State of Health (NYSoH) program, serving more than 7 million New Yorkers through its Health Benefit Exchange.

The initial assignment is to migrate requirements currently represented as customized work items in IBM RTC/EWM into Atlassian Jira. Existing NYSoH ELM specialists will supply source-system expertise; the selected SME will own Jira target design, migration engineering, execution, and validation. Experience migrating from any comparable enterprise ALM, requirements, issue-tracking, or work-management platform into Jira is acceptable.

Prior RTC/EWM experience is not required. Additional migrations may follow. Key Responsibilities: Lead discovery and migration planning with ELM SMEs, delivery teams, and Jira stakeholders; define scope, dependencies, risks, cutover, and rollback approach. Design Jira target projects, issue types, fields, workflows, permissions, and relationships to support requirements and traceability needs. Map and transform source records, custom attributes, status histories, links, comments, attachments, and other agreed-upon metadata into Jira, documenting platform limitations.

Select and configure migration utilities; build and execute REST API integrations, scripts, and repeatable extraction, transformation, and loading processes. Perform proof-of-concept and pilot migrations, reconcile record counts and field-level results, resolve defects, and support user acceptance testing. Execute production migration and post-cutover stabilization while minimizing disruption to program delivery. Produce mapping specifications, migration runbooks, validation evidence, operational documentation, and knowledge transfer.

Qualifications: Bachelor’s degree 8+ years of related experience Demonstrated hands-on ownership of at least one completed migration from a comparable enterprise platform into Jira; must be able to explain personally executed technical work. Strong Jira administration and configuration skills, including custom fields, issue types, workflows, schemes, permissions, and relationships. Experience migrating requirements or comparable structured work items, including field mapping, hierarchy/links, attachments, and historical data considerations.

Experience with Jira REST APIs, migration utilities, scripting or automation (such as Python, Groovy, or Java), and data transformation. Experience designing and executing pilot migrations, reconciliation, validation, production cutover, and issue remediation. Ability to partner with source-system SMEs and translate business and technical requirements into target Jira design. Strong troubleshooting, documentation, and communication skills.

Preferred Qualifications: Migration experience from IBM ELM/RTC/EWM, Azure DevOps, Rally, HP ALM, or other enterprise ALM or work-management platforms. Experience migrating requirements with traceability, parent-child relationships, cross-references, and custom workflows.