Director, Enterprise Platform & Integration

The American Institute of Architects (AIA)

AIA will provide you with the opportunity to advocate for the value of architecture and give architects and design professionals the resources they need to do their best work. The collective voice of architects is essential and our work drives positive change through the power of design.

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The American Institute of Architects, as part of the global community, is building a culture of equity, diversity, and inclusion within the profession of architecture to create a better built environment for all. Achieving this vision has a direct impact on the relevance of the profession of architecture and the world's prosperity, health, and future.

Job Summary

Reporting to the Managing Director, Digital Products Development & Operations, the Director, Platform and Integration is responsible for providing enterprise solution architecture, platform architecture, and integration leadership across AIA's digital products with Salesforce and AMS platforms. The director will serve as an architectural interface between AIA Technology, business stakeholders, implementation teams, vendors, and third-party technology providers. The role is responsible for designing and guiding solutions that integrate AIA's Salesforce and Association Management System (AMS) platforms with digital products and other enterprise and third-party applications.

The director will also provide architectural guidance for enhancements based on the new capabilities on the Salesforce and AMS platforms, ensuring solutions follow platform best practices and align with AIA's broader technology architecture and integration strategy.

Job Duties

Platform Architecture and Integration

• Provide platform solution architecture and integration leadership across AIA's digital products with Salesforce and Association Management System platforms.
• Design and guide integration architecture across the AMS platform, Salesforce, AIA digital products, and enterprise and third-party applications.
• Develop scalable, secure, reliable, and maintainable integration solutions using appropriate APIs, events, middleware, and data exchange patterns.
• Assess business and technical requirements and translate them into solution architecture and implementation approaches.
• Align business requirements with product and engineering teams, vendors, and enterprise platforms.
• Evaluate the impact of proposed changes across Salesforce, AMS, digital products, integrations, data, and downstream systems.
• Identify architectural risks, technical dependencies, integration constraints, and opportunities for simplification and modernization.
• Establish and promote architecture and integration best practices across digital product development and operations.
• Partner with engineering and delivery teams to ensure solutions are implemented according to approved architecture and design principles.
• Work with vendors and third-party technology providers to evaluate integration capabilities, technical constraints, and solution options.
• Support technology roadmaps and modernization initiatives involving enterprise platforms and integrations.
• Design and guide integrations between Salesforce, AMS, and digital products supporting member, customer, financial, and operational capabilities.
• Evaluate platform capabilities and determine when functionality should be implemented within Salesforce, the AMS, digital products, or through an integration layer.
• Partner with product and engineering teams to define technical requirements, solution options, and implementation approaches.
• Work with Salesforce, AMS and third-party vendor partners to communicate AIA needs and ensure appropriate capabilities are implemented within the right platforms.
• Support platform upgrades, new releases, and major enhancements by assessing architectural and integration impacts.
• Maintain awareness of Salesforce and AMS platform capabilities, limitations, release changes, and evolving technology patterns.

Digital Product Integration

• Serve as the primary architecture resource for integrating AIA digital products with Salesforce, AMS, and other enterprise platforms.
• Establish integration approaches that enable consistent and reliable exchange of member, customer, product, payment, and other enterprise data.
• Partner with digital product teams to ensure new products and capabilities are designed with appropriate enterprise integration patterns from the outset.
• Review solution designs and technical user stories to ensure integration requirements and dependencies are clearly defined.
• Collaborate with engineering, QA, DevOps/SRE, security, data, and vendor teams to ensure integrated solutions are production ready.
• Support troubleshooting and resolution of complex cross-platform integration issues.
• Establish appropriate monitoring, logging, error handling, resiliency, and operational support considerations for enterprise integrations.

Solutioning and Technical Leadership

• Facilitate solution discovery and architecture sessions with business and technology stakeholders.
• Analyze complex business and technical problems and develop practical solution options.
• Develop high-level solution designs, architecture diagrams, integration flows, and technical documentation.
• Evaluate alternative approaches and communicate technical tradeoffs to both technical and non-technical stakeholders.
• Provide technical guidance during requirements discovery, design, development, testing, deployment, and post-launch support.
• Identify opportunities to simplify the technology ecosystem, reduce unnecessary customization, and improve platform maintainability.
• Help establish standards and reusable patterns for APIs, integrations, data exchange, and enterprise application connectivity.
• Participate in demonstrations, design reviews, technical walkthroughs, and testing activities as needed.
• Support post-launch analysis and continuous improvement of platform and integration solutions.

Stakeholder and Vendor Management

• Collaborate with business stakeholders to understand objectives, requirements, and desired outcomes.
• Translate business needs into technology and architecture requirements.
• Communicate complex architecture and integration concepts clearly to technical and business audiences.
• Work closely with vendors and external consultants to evaluate solutions, resolve technical issues, and implement AIA requirements.
• Coordinate with internal Technology teams to ensure alignment with enterprise architecture, security, infrastructure, data, and operational standards.
• Provide architectural guidance and recommendations to leadership for major platform and integration decisions.

Frequent contacts

Vendors and external consultants

Technology team

AIA Staff

• Demonstrated, advanced experience in solution architecture, enterprise integration, and application architecture.
• In-depth experience designing and implementing integrations between enterprise platforms, digital products, and third-party applications.
• Demonstrated advanced experience with Salesforce and Association Management Systems (AMS).
• Strong experience architecting solutions involving Salesforce, AMS platforms, APIs, data integration, and enterprise application ecosystems.
• Demonstrated experience with software architecture, solution design, integration patterns, and operational considerations.
• Strong solutioning and architecture thinking skills with the ability to analyze complex problems and develop scalable and practical solutions.
• Experience with Salesforce architecture and platform capabilities.
• Experience with AMS (Association Management Systems) is highly desirable.
• Salesforce Architect certification is preferred.
• Experience with AMS platform configuration, architecture, and integration is preferred.
• Strong written and verbal communication skills.
• Strong collaboration, problem-solving, and stakeholder management skills.

Bachelor’s degree Electrical Engineering/Computer science or Data Analytics, Masters preferred with a minimum of 8 years’ experience in technical architecture, enterprise integration with Salesforce and AMS platforms.

Supervisory Requirements-

None

What we offer

We offer a comprehensive benefits package that reflects our company values and workplace culture, including:

Medical, vision and dental

401(k)

Flexibility

• Paid time off
• Flexible spending accounts
• Income protection (Life Insurance Coverage up to 2x salary) & disability plans at no cost.
• Tuition and membership reimbursements
• AIA employees have access to a variety of other programs, including:
• Employee Assistance Program (EAP) for employees and their family members
• Smart Benefits transportation program, featuring up to $55 monthly in public transportation as well as pretax METRO parking
• Computer purchase program
• Fitness club discounts
• Prepaid legal services program
• Identity theft protection
• Travel Requirements: N/A
• Work Location: 100% Remote from the Washington DC area
• Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.