Ameriprise Financial Finance/FinTech

Manager Intelligent Automation

Gurugram, India +1 Hybrid Full-time

Location: Gurugram, Haryana, India

About Our Company

Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 20 years. We are part of Ameriprise Financial Inc., a US financial planning company headquartered in Minneapolis with a global presence and diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection.

Be part of an inclusive, collaborative culture that rewards you for your contributions, and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So, if you're talented, driven and want to work for a strong, ethical company that cares, take the next step and create a career at Ameriprise India LLP.

The Manager partners with stakeholders to understand business needs, identify improvement opportunities, and support transformation initiatives through process optimization, automation, and digital capabilities. The role requires good process discovery, transformation consulting, stakeholder management, GenAI use case development, and execution discipline. He will lead completion of cost-benefit analysis and support design of future state.

Business Discovery, Client Management & Stakeholder Consulting Partner with business leaders, clients, and cross-functional stakeholders to understand strategic priorities, business challenges, operational pain points, and growth opportunities. Build trusted relationships across teams, facilitate discovery discussions, and proactively identify opportunities to improve business performance, customer experience, and operational effectiveness through process improvements, automation, and digital capabilities.

Process Analysis & Opportunity Identification Lead current-state assessments through stakeholder interviews, workshops, process walkthroughs, data analysis, and journey mapping to identify inefficiencies, control gaps, risks, and root causes. Evaluate and prioritize AI based improvement opportunities, develop problem statements, and recommend transformation initiatives based on business value, feasibility, strategic alignment, and expected outcomes.

Automation & Digital Capability Assessment Assess business processes and operational workflows to identify opportunities where AI based automation, digital tools, analytics, and emerging technologies can improve efficiency, scalability, quality, and user experience. Partner with business and technology teams to evaluate solution options, define requirements, assess impacts, and support future-state process and capability design.

Business Case Development & Benefit Realization Develop business cases, value assessments, success metrics, and outcome measurement frameworks to support investment decisions and transformation initiatives. Establish benefit realization plans, monitor performance against objectives, and provide leadership with actionable insights on business impact, adoption, operational improvements, and value delivery.z

Stay current on GenAI trends, responsible AI, data privacy, model risk, information security, compliance, and governance expectations. Contribute reusable frameworks and playbooks. Facilitate alignment across business, operations, and technology teams while promoting best practices, continuous improvement, and sustainable business outcomes.

Full-Time/Part-Time

Full time

Timings

(2:00p-10:30p)

India Business Unit

AWMPO AWMP&S President's Office

Job Family Group

Business Support & Operations

Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, military status, veteran status, marital status, pregnancy, family status or any other basis prohibited by law.

We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.

Additional Locations: Noida, Uttar Pradesh, India

Job description provided by Ameriprise Financial.
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