Executive Operations Manager

Position Overview

Anchor Home is seeking a highly organized, proactive, and results-driven Executive Operations Manager to serve as a key administrative and operational partner to the Chief Executive Officer (CEO). The Executive Operations Manager provides project, administrative, financial and organizational support to the CEO across a variety of priorities. The ideal candidate will be required to move seamlessly between executive support, problem-solving, financial coordination, and project management.

This role takes ownership of getting things done. You’ll be the go-to person for day-to-day operations and the person who follows up with staff and vendors on outstanding tasks through completion. Role requires a person who is persistent and organized, and doesn’t let loose ends sit, and is able to hold others accountable in a firm but tactful way. This individual must demonstrate sound judgment, exceptional organizational skills, discretion, and good work ethics.

Key Responsibilities

Project Management & Business Operations

• Lead administrative and special projects assigned by the CEO.
• Deliver initiatives across departments and with external service providers.
• Maintain project trackers and provide regular updates on progress, outstanding items, and potential obstacles, and clearing up blockers.
• Flag overdue or at-risk items to leadership promptly and able to hold colleagues accountable and on task until completion.
• Research vendors, coordinate proposals, and support implementation of approved solutions.

Financial Coordination

• Coordinate financial activities with the company bookkeeper, external CPA firm, and external auditors.
• Organize invoices, receipts, expense reports, and supporting financial documentation.
• Assist with budgeting, budget tracking, expense monitoring, financial reporting, and monthly accounting close out activities.
• Follow up on outstanding financial items and help ensure records are accurate, organized, and submitted on time.

Quality Coordination

• Coordinate program quality activities, including internal audits, documentation reviews, and compliance tracking.
• Monitor the completion of required program documentation and follow up with program leadership regarding outstanding items.
• Assist compliance manager with preparation for DDA reviews, QIO surveys, and other regulatory or quality assurance reviews.
• Work with program leadership to maintain audit readiness and identify opportunities to improve administrative processes and documentation practices.

Coordination & Business Execution

• Provide direct administrative support to the CEO, including meeting coordination, correspondence, preparation of reports and presentations, and calendar management.
• Manage paperwork and documentation needed to support daily operations and organizational requirements.
• Handle confidential business, personnel, and financial information with discretion and professionalism.
• Support communication between the CEO and team members as needed.
• Perform other duties and special projects as assigned by the CEO
• Bachelor’s degree required
• Minimum 5 years of experience in administrative support, executive support, business operations, or a related role
• Diligent and solutions-oriented
• Strong organizational and time-management skills
• Strong problem-solving skills with the ability to work independently
• Strong attention to detail and comfort working with numbers and financial information
• Adaptable and comfortable managing changing priorities
• Professional judgment and discretion when handling confidential information

Additional Details

• Fully on-site, Monday – Friday in Timonium, MD
• Hours: 9:00 AM – 5:30 PM
• Employment Type: Temp-to-perm
• Salary Range: 70k-80k