ANZ Finance/FinTech

Executive Director, AI & Automation Research & Analysis

Melbourne, Australia In person Full-time

About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our customers. Our Institutional bank helps our largest customers move trade and capital around the region, providing our people with great opportunities to build their technical expertise and their careers.

About the Role

As an Executive Director in our AI & Automation Research & Analysis (R&A) team, you will be responsible for shaping and driving how the Institutional business uses AI, automation and process re-engineering to transform the way credit work is performed.

Combining deep credit expertise with strong business acumen and an understanding of emerging technology, you’ll set priorities, bring external best practice and outside-in thinking, and identify opportunities to fundamentally reimagine our end-to-end credit processes. You’ll work closely across R&A, Specialised Transaction Management (STM), Relationship, Risk, Technology and Operations to translate opportunities into practical, scalable solutions, build the case for investment and drive execution and adoption.

This is a hands-on role, where you will lead a small team while personally contributing to delivery, with a focus on simplifying processes, improving the speed and quality of credit outcomes and creating capacity for higher-value work, while maintaining strong risk management, governance and controls.

Role Location: 833 Collins Street, Docklands VIC 3008; flexible on other locations within Australia

Role Type: Permanent, Full-time

What will your day look like?

This role is accountable for

Setting and driving the AI, automation, and process transformation agenda across R&A and STM, aligned to business and risk priorities.

Identifying, prioritising, and delivering high-value AI and automation opportunities that improve efficiency, scalability, and risk outcomes.

Partnering closely with Relationship, Risk, Technology, Operations, and credit teams to translating business needs into practical technology-enabled solutions.

Leading the design, implementation, adoption, and benefits realisation of AI and automation initiatives, including developing business cases where required.

Acting as a bridge between business and technology, influencing senior stakeholders, and driving alignment on transformation priorities.

Ensuring strong risk management, governance, regulatory compliance, and responsible AI practices are embedded in all solutions.

Leading and developing the AI & Automation team, while providing coaching, thought leadership, and capability uplift across the broader function.

What will you bring?

To grow and be successful in the role, you will ideally bring the following:

Deep institutional credit and lending expertise, with strong knowledge of the end-to-end credit lifecycle and the credibility to challenge and reimagine how credit work is performed.

Proven transformation experience, with a track record of leading and delivering AI, automation and/or process re-engineering initiatives that deliver measurable outcomes within banking, credit, risk or another complex regulated environment.

Strong strategic and commercial acumen, with the ability to bring outside-in thinking, identify and prioritise high-value opportunities, and develop compelling business cases for investment.

Strong risk and governance expertise, with the judgement to ensure transformation maintains appropriate financial and non-financial risk management, controls and responsible use of AI.

Exceptional stakeholder leadership and influence, with the ability to bridge business and technology, align senior stakeholders across R&A/STM, Relationship, Risk, Technology and Operations, and combine strategic leadership with hands-on execution.

Self-directed, team player, demonstrated ANZ behaviours.

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 124864 .

Job Posting End Date

27/10/2026, 11.59pm, (Melbourne Australia)

Job description provided by ANZ.
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