Senior Business Analyst

Job Title- Senior Business Analyst

Position type- Full Time

Work Location- Bangalore

Working style- Hybrid

Cab Facility- Yes

• Shift Time – 12:30pm – 9:30pm IST
• People Manager role: No
• Required education and certifications are critical for the role- Bachelor's degree in Business, Information Technology, Computer Science, or a related discipline.(Fulltime)S
• Required years of experience – 10-14years of relevant experience

AON IS IN THE BUSINESS OF BETTER DECISIONS

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are committed as one firm to our purpose, united through trust as one inclusive, diverse team and we are passionate about helping our colleagues and clients succeed.

Summary

The Senior Business Analyst will serve as a key liaison between business stakeholders and technology teams for Aon's Pooled Employer Plan (PEP) platform, a strategic solution supporting Aon's Retirement business. This role is responsible for understanding business objectives, identifying opportunities for platform enhancement, and translating business needs into actionable requirements, user stories, and delivery plans.

The position will work closely with business leaders, developers, and product stakeholders to shape future platform capabilities and support ongoing modernization efforts. The ideal candidate will possess strong business analysis skills, excellent communication abilities, and experience leveraging modern tools and technologies, including AI-assisted analysis and requirements development, to accelerate solution delivery.

Key Responsibilities

• Serve as a primary liaison between business stakeholders and technology teams for the PEP platform.
• Facilitate discovery sessions, workshops, and solution discussions to understand business objectives and requirements.
• Gather, analyze, and document business, functional, and process requirements.
• Translate business needs into user stories, acceptance criteria, process flows, and delivery-ready requirements.
• Partner closely with developers throughout the delivery lifecycle to clarify requirements and support successful implementation.
• Leverage AI-assisted tools and techniques to accelerate requirements gathering, user story creation, documentation, and solution exploration.
• Support backlog management, prioritization, release planning, and roadmap discussions.
• Identify opportunities for process improvement, automation, and enhanced user experience.
• Participate in testing, user acceptance activities, and validation of delivered functionality.
• Assist with issue investigation, production support, and continuous improvement initiatives.
• Create and maintain business and technical documentation.

Required Qualifications

• 8+ years of experience in Business Analysis, Product Analysis, or related technology delivery roles.
• Strong experience gathering and documenting business and functional requirements.
• Experience creating user stories, acceptance criteria, business process flows, and functional specifications.
• Strong communication, facilitation, and stakeholder management skills.
• Experience working directly with both business users and software development teams.
• Strong analytical, organizational, and problem-solving abilities.
• Experience supporting Agile delivery teams and backlog management activities.

Preferred Qualifications

• Experience supporting Retirement, Wealth Management, Financial Services, or similar business domains.
• Experience working on product-oriented platforms or strategic technology initiatives.
• Familiarity with software development, testing, and release management processes.
• Experience working with web applications, APIs, and enterprise integrations.
• Experience using AI-enabled tools to support business analysis, documentation, and requirements development.
• Experience supporting cloud-based or modern SaaS applications.

Success Factors

• Ability to translate business goals into actionable development work.
• Strong partnership with business stakeholders and technology teams.
• Effective use of AI and modern analysis techniques to improve delivery efficiency.
• Strong communication and relationship-building skills.
• Ability to contribute to the long-term growth and success of a strategic Aon Retirement platform.

HOW WE SUPPORT OUR COLLEAGUES

In addition to our comprehensive benefits package, we are proud to be an equal opportunity workforce. At Aon, we believe a diverse workforce is an innovative workforce. Our agile, inclusive environment allows colleagues to manage their wellbeing and work/life balance while empowering you to be your authentic self.

Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging them to take time to focus on themselves. We offer a variety of workstyle options through our Smart Working model, but we also recognize that flexibility goes beyond just the place of work... and we are all for it!

Our continuous learning culture inspires and equips colleagues to learn, share and grow, helping them achieve their fullest potential. As a result, Aon colleagues are more connected, more relevant and more valued.

COMMITMENT TO SUSTAINABILITY

“Aon is dedicated to integrating sustainability into our core business practices. We strive to minimize our environmental impact through innovative solutions and responsible stewardship, ensuring a sustainable future for our clients and communities.”

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