Enterprise Client Leader

• Aon is seeking an Enterprise Client Leader. The role is accountable for leading Aon’s relationship for its most strategic clients across geographies and solution lines, and can be based from the following Aon locations: Hong Kong or Shanghai.
• Aon is in the business of better decisions
• At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
• As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

Primary objectives of this role are to deliver retention and accelerated growth, bringing together and leading, through inclusion and trust, a client team of Aon colleagues to deliver one firm to Aon’s most strategic clients, and accessing and investing regular time with the most senior decision-makers, as well as all stakeholders, at our clients to gain an in-depth knowledge of their business priorities. The role reports to the ECL APAC Team Leader and collaborates with Enterprise Client Leaders within the region, Industry leaders, Marketing, Growth Operations, and other regional leaders.

How this opportunity is different

This role goes beyond traditional client management, bringing the full power of Aon together around its most strategic clients. It combines senior-level client access with genuine enterprise leadership, shaping relationships, driving retention and unlocking accelerated growth.

Skills and experience that will lead to success

Industry IQ: deep knowledge and experience of the industrial and manufacturing sector and ability to access Aon resources for content and solution delivery by industry; demonstrable understanding of the themes, trends and issues by industry plus an ability to match those trends and themes to relevant Aon solutions and resources

Relationship capital: Builds and maintains deep client relationships at the executive level across multiple buying centers, and uses that capital to understand objectives, influence client thinking, and create results

Strategy alignment: Fully understands the client market environment and the strategic positioning of the client; able to connect client strategy to all Aon capabilities

Consulting skills: Identifies client needs and clearly articulates the problem to be solved; recognizes challenges and barriers to solving them and assembles internal resources to achieve the desired client outcome

Financial acumen: Builds strong knowledge of the client’s financials and strategy and is adept in discussing this with the client and internal teams

Effective communication: Listens and communicates with a client-centric, strategic focus and adapts to communication style of the client; clearly articulates client needs and action items internally; builds consensus within Aon and client organization

Team management: Strong influencing skills; ensures progress for all client projects and creates alignment of internal teams on related workstreams. Well versed in leading RFP’s, Articulating Value and Client Discovery Facilitation and actively participates and facilitates sessions leading to better business outcomes

15 years industry, consulting, relevant experience with complex, global client management

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at [email protected] or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.

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