Associate, Talent Acquisition Operations

Overview

The Talent Acquisition Coordinator and Operations is responsible for managing at highest quality, end to end candidate management and recruitment operations for all Business Unit/s.

Key Accountabilities and main responsibilities

Strategic Focus

• Work with Recruiting Team members for daily scheduling and provide input into candidates.
• Coordinate interviews between candidates and hiring managers.
• Manage calendars, book meeting rooms, and send confirmations.
• Ensure timely communication and follow-ups.
• Act as a point of contact for candidates throughout the hiring process.
• Send interview invites, feedback.
• Maintain a positive candidate experience.
• Maintain accurate records of candidate interactions and hiring decisions.
• Contribute to the wider HR agenda by supporting EVP, on-boarding, culture, engagement, retention, branding, initiatives.
• Actively promote inclusion in all areas of recruitment, ensuring considered across all elements of recruitment and selection.
• Operational and Reporting Management
• Maintain and update applicant tracking systems (ATS).
• Assist in posting job openings on various platforms.
• Support candidate documentation.
• Track recruitment metrics (e.g., time-to-fill, source of hire).
• Prepare reports for TA and HR leadership teams.
• Help identify process improvements.

Governance & Risk

• Ensure adherence to company process, legal and regulatory requirements.
• Process excellence, data integrity and compliance to policy and legislation (requisition management to ensure data up to date and accurate, zero fail on audit).
• Review team working practices/procedures to identify opportunities to improve quality or productivity.
• The above list of key accountabilities is not an exhaustive list and may change from time to time based on business needs. In addition, as the role is part of a global team travel and flexibility to work outside standard hours may be required in this role.

Experience & Personal Attributes

• Strong Talent Acquisition Coordination experience of 1-3 years in a high-volume environment (35 to 40 schedules in a day).
• Proven experience and results in an in-house or RPO environment.
• Demonstrated ability to develop trusted partnerships across all levels of the business.
• Confident in managing stakeholders and influences throughout a recruitment process.
• Excellent written, verbal and presentation skills.
• Strong organisational skills with the juggle multiple priorities and deliver to required timescales.
• Demonstrated flexibility and agility to work effectively within a fast paced, complex and changing environment, with an ability to work under pressure.
• Tertiary qualifications in HR or a related discipline is preferable, but not essential.
• Strong attention to detail, high quality standards with analytical and problem solving ability.
• Ability to work with both business and HR stakeholders at varying levels of seniority and experience.
• Ability to manage own time, working independently and seeking guidance from others where required to meet specified objectives within given deadlines.