Head of Product, Mortgages

Who We Are

At Pepper Money, we've spent more than 26 years helping people achieve their goals. Today, we're one of Australia and New Zealand's leading non-bank lenders, supporting more than half a million customers with a range of lending solutions. While we're proud of our growth and success, it's our people, partnerships and willingness to do things differently that continue to drive us forward.

The Role

As Head of Product, you'll lead the strategy, development and ongoing management of Pepper Money’s residential and commercial lending products. Working closely with leaders across the business, you'll identify market opportunities, drive product innovation and ensure our products remain competitive, profitable and aligned to customer needs. You'll play a key role in shaping Pepper's growth strategy while leading a high-performing Product team.

Drive the product strategy and roadmap across mortgages and commercial lending products.

Identify market opportunities and develop business cases for new products, features and market expansion.

Partner with key stakeholders to deliver product, pricing and policy enhancements.

Use customer, broker and market insights to improve product performance and customer outcomes.

Manage product profitability, portfolio performance and product lifecycle strategies.

Lead strategic product initiatives and projects from concept through to delivery.

Ensure products remain compliant with regulatory requirements and industry standards.

Build and develop a high-performing Product team through coaching, leadership and capability development

About you

You are a commercially minded product leader with extensive experience within financial services and a proven track record of delivering successful product strategies. You combine strategic thinking with strong execution capability and are comfortable working across a wide range of stakeholders to influence outcomes. You're passionate about understanding customer needs, leveraging market insights and driving continuous improvement. Most importantly, you're a collaborative leader who thrives in a fast-paced environment and enjoys developing people and building high-performing teams

Significant experience in product management, product development and strategic portfolio leadership.

Strong understanding of lending products, financial services and market dynamics.

Demonstrated experience building business cases and bringing new products or enhancements to market.

Strong commercial acumen with experience managing product profitability and performance metrics.

Exceptional stakeholder management, influencing and communication skills.

Experience leading teams and developing high-performing talent.

Strategic thinker with strong problem-solving and decision-making capability.

Relevant tertiary qualifications in Business, Marketing or a related discipline.

Our values guide how we work, make decisions and support each other.

Can Do: We look for better ways of doing things and work together to deliver great outcomes.

Balanced: We set our customers up for success, crafting win-win outcomes that are both human and profitable.

Real: We keep it honest and respect everyone, building genuine connections.

Our Benefits

We know that great work happens when people feel supported. That's why we offer benefits that help you grow your career, recognise your contribution and support your wellbeing, whatever stage of life you're in. Here's a snapshot of what you'll find at Pepper:

Development: a full suite of development opportunities and a great team to learn from

Recognition: Celebrate efforts with our Spice Reward and Recognition Program and diversity through our DE&I initiatives

Flexibility: Embrace our hybrid working model, flexible parental leave policies and purchased leave options

Health and Wealth: Free gym membership, discounted health insurance policies, novated leasing and staff loan rates to manage your mind, body and wallet!

Referral Bonus: Earn $2000 for referring great people.

If this role sounds like it’s for you and you have experience in tackling some of the day-to-day tasks, we want to hear from you.

For more information on Pepper visit www.peppermoney.com.au.

At Pepper, we're proud of the inclusive and diverse workplace we've built over the past 26 years. Creating a culture where people feel respected, supported and able to be themselves is part of who we are. It's reflected in our values, our people practices, and the way we work together every day.