Apple Technology/Software

Technical Project Manager, Apple Wallet, Payments and Commerce

Minato, Japan In person Full-time
  • The Wallet, Payments and Commerce team is responsible for bringing ground-breaking financial
  • services to consumers with a vision to replace the physical wallet and help people live financially
  • healthier lives.
  • The Wallet team is seeking a Technical Project Manager to handle the development and integration
  • of new partners for the Apple Wallet platform. This is a role that works cross functionally with
  • Business Development leads, Apple Pay Engineering, Operations and Product Marketing as well as
  • with Payment Networks, Acquirers, integrators and software/hardware vendors to help define and
  • deliver a wide variety of exiting Wallet solutions.
  • We're seeking a “hybrid” product/project professional to provide key subject matter expertise
  • during the initial engagement with new Wallet partners. In this role, you would be responsible for
  • creating and presenting complex technologies to business and technical audiences. You will have
  • the opportunity to learn about new technologies and work as part of a team to deliver quality
  • customer facing solutions. This role also offers you the potential to thrive in a high-paced,
  • environment while enjoying being involved from the beginning to the finish of a new Apple Pay and
  • Wallet project.
  • Help formulate and coordinate requirements and onboarding plans including identifying scope,
  • solution definition for physical terminals or in-app payment architecture, testing plans and post-
  • launch operational processes
  • Support existing partners with issue identification and resolution, addressing unique local
  • challenges with flexible and creative solutions.
  • Understand Apple and industry standards and technology to identify and drive Wallet adoption
  • through solving customer problems
  • Manage communication and project status across core internal teams and external partner
  • engagements, proactively raising issues and risks as needed.
  • Work closely with Product/Engineering, payment networks, processors, integrators to resolve
  • issues that arise during solution definition or implementation
  • Participate in external meetings to understand and evaluate partner capabilities and risks; ensure
  • risks are identified and mitigated
  • Prioritize multiple partner engagements from initiation to completion while providing consistent
  • updates and communication tothe team.
  • Product/technical expertise to support external partners with successful project delivery
  • and ongoing post-launch engagement.
  • Professional background in the payments industry across product management, program management, solutions architecture, or engineering leadership.
  • Direct experience or knowledge of API technologies and delivery of products or services
  • based on APIs will be required.
  • Creative and flexible problem-solving skills to address local needs and drive constructive
  • discussions with internal and external partners.
  • Ability to context switch to deliver multiple projects working with partners across multiple
  • industries
  • Strong organizational and project management skills
  • Direct experience working with external partners on cross channel initiatives and new
  • technologies
  • Understanding of network tokenisation standards, NFC and EMV contactless, 3-D Secure
  • rails and mobile applications
  • Experience in payment processing, mobile payments, electronic commerce, NFC
  • ecosystem and applications
  • Degree in Computer Science, Engineering, or a relevant technical field is desirable, but
  • candidates from all educational backgrounds are encouraged to apply.

Job description provided by Apple.
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