Operations Program Manager

Imagine what you could do here. At Apple, great ideas have a way of becoming extraordinary products, services, and customer experiences. Our Operations teams turn those ideas into reality, bringing new products from design to customers around the world. In this role, you will lead the work that gets new products built at scale, on time, and to Apple's quality standards. You will partner with Engineering, Operations, and supply chain teams, and with our manufacturing partners, to solve complex challenges and launch products that customers love. Join Apple, and help us leave the world better than we found it.

As an Operations Program Manager (OPM), you will lead the operational launch of Apple products, making sure they are built on time, meet quality standards, and are available to customers. You will guide cross-functional teams and manufacturing partners from development builds through mass production, resolve issues, and keep executives informed. You will bring organization, attention to detail, and clear communication to a fast-moving, changing environment.

Lead Original Equipment Manufacturer (OEM) operations teams in planning and executing development builds and new product ramps (increasing production from pilot quantities to full volume)

Drive ramp readiness with Engineering, Operations, OEM, and supply chain teams, and communicate requirements and schedules to enable technical readiness

Plan factory capacity and lead capital equipment budgeting

Manage module readiness (the availability, quality, and cost of each product sub-assembly) to confirm parts are ready for production

Influence product manufacturability, testability, and supply chain responsiveness to support low cost and flexibility while maintaining quality

Lead program readiness reviews that cover design, technical development, and operations status, and drive closure on open issues

Lead development builds on-site at suppliers and manage the successful mass production ramp

Present program status to large cross-functional teams and executives, and escalate key issues with options for resolution

Bachelor's or Master's degree in Engineering

3+ years of experience in high-volume manufacturing, process engineering, or product development

Experience managing multiple work streams at once and delivering against schedule, quality, and cost targets

Experience presenting complex technical or program information to cross-functional teams and executives

Experience using data to make and communicate decisions

MBA

• Experience managing OEM or contract manufacturing partners
• Technical knowledge of manufacturing processes and product builds
• Experience in capacity planning and capital equipment budgeting
• Experience influencing product design for manufacturability and testability
• Ability to take initiative and drive results
• Ability to resolve conflict and guide teams to decisions in a changing environment
• Ability to communicate complex information clearly at all levels of an organization