At Apple, we believe in the power of technology to enrich people's lives. Everything we build is designed to empower people, including our advertising platform. We deliver ads in a way that benefits both customers and advertisers: helping people discover content, supporting creators, and protecting and respecting everyone's privacy.
Our technology makes advertising possible on the App Store, Apple News, Stocks, and Apple TV. We help developers and marketers of all sizes drive app discovery across the App Store. Our display ads on Apple News and Stocks let advertisers promote their products alongside trusted content in a brand-safe environment, while supporting publishers and journalists. Sponsorship integrations and experiences in live sports on Apple TV help advertisers connect with engaged audiences.
Everything we do reflects the unwavering dedication to privacy you expect from Apple. Because when advertising is done right, it benefits everyone!
The Platform Specialist team is essential to our business success. The team combines the ability to analyze data and optimize accounts with the skill of explaining insights to clients in clear, simple terms. With a focus on driving client growth and delivering best-in-class customer service, you will have a hands-on, client-facing account management role with direct and agency customers across the LATAM region.
You will be part of an inclusive and open team culture with results-focused behaviors that ensure the business meets its revenue and customer satisfaction targets.
Grow and develop our key strategic accounts, engaging clients in person, over video conference, and by phone
Educate clients on Apple Ads solutions and provide consultative support on their media, measurement, and creative strategy to grow existing partnerships
Manage a book of business by recommending how clients can best optimize their campaigns to achieve their business goals, while forging long-term partnerships in person and virtually
Develop data-driven analysis and recommendations that align with customer goals
Quantify high-impact opportunities and pitch clear recommendations, including upsell opportunities, to customers
Work closely with Client Partners, who act as our frontline sales team
Partner closely with cross-functional teams, such as marketing and product, and share market sentiment on our products
5+ years' experience in performance advertising campaign management, including at least 3 years' experience using a self-serve platform
Experience in account management across multiple categories, with a strong focus on banking and financial services
Strong understanding of performance advertising and the mobile and app market, and a passion for the ever-changing digital space
Bachelor's degree or equivalent practical experience
Ability to travel approximately 30% of the time, primarily across Latin America and the US
Fluency in Portuguese, Spanish, and English, both written and spoken
Ability to think strategically about complex issues and develop recommendations and action plans
Attention to detail and trends, with the ability to react quickly and deliver outstanding service to advertisers
Professional demeanor, positive attitude, and a passion for working across teams and driving a culture of collaboration and shared success
Demonstrable analytical skills, including in-depth knowledge of Excel, Tableau, and AI tools
Excellent communication and presentation skills, including the ability to listen effectively, build alignment across functions, and articulate business vision internally and externally
Job description provided by Apple.
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