ARC'TERYX Retail & E-commerce

People & Culture Generalist

New Westminster, Canada In person Full-time

Department : People & Culture Reports to : Director, People & Culture Business Partnerships / Sr. Manager, PCBP Location: New Westminster Your Opportunity at ARC’TERYX: As People & Culture Generalist supporting our Supply Chain organization, you provide support in all aspects of People & Culture (P&C), partnering with the entire P&C department to build a platform for our people to perform at their best. You are the face of P&C programs to our employees and people leaders.

Through strong relationship building, you identify gaps in P&C programs, processes and policies and constantly seek ways to evolve people practices across the organization that leads to contributes to a great employee experience. This role is generally based out of our New Westminster location and is mostly onsite with flexibility of schedule. While New Westminster will serve as the role's home base, success in this position requires building strong relationships across the broader Supply Chain organization.

As a result, regular time spent at Arc'teryx HQ, Design Center, and other Supply Chain locations, including Arc'One, will be expected based on business priorities and the evolving focus of the role. Candidates must be eligible to work in Canada. Meet Your Future Team: Part of the greater P&C team, the People and Culture Business Partner function leads, informs, and activates the People Strategy to meet and exceed business objectives.

The team operates in strategic partnership with the business, driving the continuous evolution of people and leadership practices and fosters a culture that generates high-performance teams, strengths-based coaching, and values-based leadership. This role offers a unique opportunity to partner broadly across Supply Chain while building toward a more specialized business partnership focus within one of our key operational areas, expected to include dedicated support for Arc'One as the organization continues to grow.

If you were in the People & Culture Generalist role now, here are some of the core activities you would be doing: Building trusted relationships with employees and people leaders across Supply Chain, providing coaching and guidance on P&C programs, policies, and best practices Identify and address employee relations concerns by understanding root causes and partnering with People & Culture Business Partners to develop effective solutions Partner with people leaders to navigate employee relations, performance management, and day-to-day people matters while supporting effective and timely resolution Identifying trends, risks, and opportunities within client groups and partnering with Business Partners to develop practical people-focused solutions Supporting recruitment processes, including role intake discussions, planning, and candidate selection in partnership with Business Partners, Talent Acquisition and hiring leaders Delivering key employee lifecycle processes, including onboarding, offboarding, employee transitions, and employment-related documentation Supporting occupational health and safety initiatives, workplace accommodations, leaves of absence, and return-to-work planning Maintaining accurate employee data and supporting the effective use of people systems including Workday, ADP WFN, Lever, and other platforms to ensure data integrity and reporting accuracy Preparing, analyzing, and interpreting people metrics and insights to support data-informed decision-making and continuous improvement Supporting employee engagement initiatives, including Peakon action planning, listening sessions, and the execution of Supply Chain engagement strategies Contributing to the development, communication, and implementation of P&C policies, programs, and initiatives that enhance employee experience and business performance Ensuring compliance with employment legislation, company policies, workplace investigations, and required training programs while maintaining appropriate confidentiality and documentation Participating in Supply Chain People & Culture projects and cross-functional initiatives that improve organizational effectiveness, operational excellence, and employee experience Supporting and assisting with Supply Chain P&C projects and programs Here are some of the things you could be working on in the future: Evolving into a dedicated People & Culture partnership role supporting Arc'One, providing strategic people support to leaders and employees while helping shape the culture, talent strategy, and organizational effectiveness of the business Supporting complex employee relations investigations and partnering with Business Partners to bring cases to successful resolution Coaching leaders and key talent across Supply Chain to achieve business objectives through thoughtful problem-solving, strategic partnership, and people-focused solutions Driving initiatives that have a meaningful impact on employee experience, engagement, and business performance across Supply Chain and P&C Partnering with the broader P&C team on cross-functional projects that shape people strategy and organizational effectiveness Influencing workforce planning, talent development, organizational design, and change management initiatives Are you our next People & Culture Generalist?

You have a degree or diploma in Business Administration or Human Resources Management You have 3+ years of experience in a multifaceted business-facing P&C role with previous track record of supporting hands on, frontline workforce You have strong interpersonal skills with an upbeat, positive and approachable personality, and a people first focused mentality You have experience and the ability to build relationships through a hands-on approach to observe business needs and a pulse for engagement to offer solutions and best practices You are proactive in identifying the root cause of issues and developing solutions You are energized by constant interactions with people from diverse backgrounds and lived experiences You have solid knowledge of human resources functions, processes and procedures, including, but not limited to performance management, employee relations, total rewards, and policy development You have strong verbal and written communication/presentation skills You have the ability to multi-task with strong organizational, planning, and time management skills You exercise good judgment and consistently operate as an ambassador of the company (leading by example) You have the ability to maintain confidentiality and deal appropriately with sensitive issues You remain highly flexible and adaptable when faced with ambiguity You are able to balance autonomy and collaboration You inspire breakthrough thinking and continuous improvement You seek the best (but sometimes not the easiest) solutions, with an unwavering commitment Your passion for your work is paralleled by your passion for getting outside and living You have the ability to speak a second language especially Mandarin, Cantonese, Vietnamese, Farsi or Arabic You have previous experience working in Supply Chain, manufacturing or distribution environment Compensation: The salary range of the role is CAD$82,000 - CAD$108,000 Total Rewards Most new team members join between the start and midpoint of the range, where you can contribute right away while continuing to grow your craft, your collaborations, and your impact at Arc’teryx.

This range reflects market alignment and the scope of the role. Individual pay is determined by your skills, experience, and level of responsibility. We’re committed to fair, equitable, and competitive pay, reviewed regularly to ensure internal alignment and market relevance. Transparency is part of how we follow through on our commitments and how we honour the value you bring to our team. In addition to base pay, Arc’teryx supports people through benefits designed to sustain both work and life: Health & wellbeing - Extended health, dental, and vision coverage, including mental health support, fertility benefits, gender-affirming care and a 24/7 Employee Assistance Program (EAP).

Financial wellbeing - RRSP matching and eligibility for Arc'teryx Annual Incentive Plan and access to Employee Stock Purchase program (ESPP) where applicable. Time & Flexibilit y - Paid time off, wellness time, and No Wasted Day program (dedicated paid days to get outside & explore). Family support - Parental leave top-up and a nesting period for new parents. Growth, community & gear - Professional development opportunities, Arc'teryx Academies (outdoor skill-building events) , Employee Belonging Councils, and access to employee discounts and Pro Deals (exclusive discounted pricing on gear). *Eligibility for certain programs may vary by role.

Equal Opportunity Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance. Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better.

We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate. All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values. Leave it Better We believe that the mountains transform us, that how we adventure matters, and that there’s always a better way. Join us in creating positive change in ourselves, our communities, and the world.

Live it. Get out there - the mountains make us better Disruptive evolution . In pursuit of better. Always. Commit. We set bold objectives and see them through.

Job description provided by ARC'TERYX.
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