Solution Engineer

Arnata builds AI Workers—autonomous agents that take over the work of logistics teams.

As a Solution Engineer, your mission is simple

• Make sure customers get results.
• You’ll partner directly with real-world companies to design the optimal implementation plan, address integration gaps, and ensure our AI delivers tangible value quickly.
• You are the one who makes it real. You’ll change the way businesses run—not incrementally, but exponentially.
• Check our website to see the state-of-the-art AI Workers you will be deploying to our customers.

What You’ll Do

• Translate customer workflows into deployable AI solutions
• Lead technical discovery and onboarding for new customers
• Solve integration challenges between systems (TMS, load boards, emails, APIs, etc.)
• Build internal tools, automation scripts, or custom adapters when needed
• Monitor early usage, troubleshoot issues, and ensure outcomes
• Partner closely with product and engineering to close feature or tooling gaps

Who You Are

• You thrive where most people stall—between software and the real world
• You’re technical, but you don’t need perfect specs to take action
• You enjoy helping customers succeed, but don’t want to be stuck in support
• You think clearly under pressure and communicate simply—even about complex systems
• You want to build, fix, and own things end-to-end

Skills We Value

• Background in engineering, CS, systems integration, or technical operations
• Proficient in one or more languages (Python, JS/TS, Bash, etc.)
• Experience with APIs, scripting, and system-to-system integration
• Strong writing and customer communication skills
• Bonus: exposure to logistics, AI workflows, or automation tooling
• Bonus: experience with TMS platforms or freight software

Why It Matters

• Arnata’s AI Workers are deployed deep inside customer operations. If they don’t work, nothing works.
• You’re the one who makes sure they do.
• This is a high-agency, high-visibility role. You’ll sit at the center of engineering, customer success, and product—solving problems that define the future of global logistics.
• Apply now. Or send us something you’ve built that shows how you think.