Senior Analyst - GHRSS

Introduction

Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep expertise, smart technology, and specialized knowledge services. More than just an operations center, it’s a place where careers grow through collaboration, continuous learning, and purposeful work. We drive efficiency, compliance, and innovation so our teams can focus on serving clients. If you enjoy solving problems and working with purpose, Gallagher is the place where you can grow and feel a sense of belonging.

Overview

• We are looking for experienced candidates for the position of Senior Analyst – Global HR Shared Services (EMEA) to support Global HR Operations.
• Must possess strong knowledge on HR Processes, and Employee Life Cycle of EMEA
• Incumbent would be responsible for creating process maps and documentation
• Incumbent must possess strong knowledge on EMEA HR Operations.
• Ability to work on time bound HR Operations activities of EMEA
• Strong knowledge of HR Systems, Automation and Ticketing tool
• Should have proven record in EMEA HR Operations
• Flexibility to work in Dynamic and Global Environment .

How you'll make an impact

Responsibilities

• Handling completely New Hires, Resignations and Data Management processes for EMEA Region.
• Handling Background Verifications for EMEA Region.
• Handling Employee referencing for EMEA Region.
• Handling Risk Assessment process/report for Maternity/Paternity employees for EMEA.
• Employee profile management: Trouble shoot queries related to login/access roles/passwords.
• Working on various Reporting such as Absence, Benefits, Pension, Anniversary Awards, Holiday Purchase, Nordic reports etc.
• Invoice Processing for various currencies and Vendor maintenance.
• Documentation: Process maps, KPI, SLAs and dashboards based on client’s expectations and internal requirements.
• Compliance: Ensuring local and compliances of supporting countries are adhered.
• Participation in internal and external audits.
• Proactively suggesting process improvement ideas and initiate changes due to change in regulatory requirements or changes in technology.
• Able to handle transitions independently, create SOP document.
• Training new joiners, conducting brainstorming sessions and refreshers.
• All other duties as assigned.

About you

Qualifications

Education

Minimum Required Degree: Bachelors or Masters.

Preferred Degree: PG in HR will be an added advantage.

Experience

Relevant experience of 4 to 7 years and should have at least worked for US/UK/APAC Regions.

Knowledge, Skills & Abilities

• Good Understanding of End-to-End HR Operations Concepts.
• Good interpersonal skills.
• MS Office (Excel / Word / PowerPoint).
• Good Typing Speed.
• Good Written & Verbal Communication.
• Strong Analytical Skills.
• Should be able to adapt quickly.
• Stakeholder Management.

Competencies

Good Communication.

Good interpersonal skills.

Adaptability.

Stakeholder Management.

Attention to detail.

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

Competitive compensation

Comprehensive benefits programs designed to support your well-being

Career development opportunities and ongoing learning

A collaborative, people-first culture with accessible leadership

The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)