Manager, Enterprise Systems & Solutions

Why Work Here?

“Mission driven, great benefits and room for growth!”

Why consider AORN, Association of periOperative Registered Nurses, as the next place for your career as our Manager, Enterprise Systems and Solutions? Because we’re innovative and all about quality and collaboration – we’re continually seeking to enhance our offerings to allow us to better tailor to the needs of our nurse members while expanding our market position and growing revenue across our business and sales divisions.

Our mission is to define, support, and advocate for patient and staff safety through exemplary practice for each phase of perioperative nursing care using evidence-based guidelines, continuing education, and clinical practice resources. We collaborate with professional and regulatory organizations, industry leaders, and other health care partners who support our mission. Our culture is one of openness, teamwork, risk taking and being at the cutting edge of our field and we only look for employees who hold these same traits.

Values mean more to AORN than just bullets on a page. They drive our daily decisions and impact how we work as an organization:

Innovation: Taking courageous and bold actions for growth and sustainability.

Communication: Exemplifying respect, collaboration, transparency and honesty.

Quality: Ensuring accountability and excellence.

Diversity, Equity, Inclusiveness: Promoting fairness, valuing differences, considering all perspectives.

Achievement: Achieving our mission, realizing the vision.

Manager, Enterprise Systems and Solutions provides leadership and operational oversight for the organization's enterprise applications, business and systems analysis, solution design, and technology solution capabilities. This position is responsible for ensuring enterprise technology solutions effectively support organizational processes, business capabilities, data and integration needs, and strategic priorities.

As a member of the Enterprise Technology Leadership Team, the Manager partners with technology leaders and business stakeholders to establish priorities, evaluate business and technology needs, improve enterprise systems, and ensure technology investments deliver measurable organizational value. The position provides leadership for analysts, application administrators, and solution design professionals and establishes standards and practices for solution analysis, application management, solution design, requirements, technology evaluation, and continuous improvement.

The Manager develops and maintains executive-level metrics, dashboards, and performance reporting covering enterprise application health, solution delivery, business capability enablement, application lifecycle, technology adoption, vendor performance, capacity, risk, and other key indicators. The position regularly communicates trends, risks, accomplishments, and improvement opportunities to the Senior IT Director and supports reporting to the executive leadership team.

This position directly manages and develops technology professionals, coordinates cross-functional technology initiatives, oversees assigned enterprise applications, vendors, and solution partners, and fosters a culture of customer focus, innovation, accountability, collaboration, and continuous improvement.

AORN is based in Denver, CO. Our Manager, Enterprise Systems and Solutions will work remotely.

More about what you’ll get to do as our Manager, Enterprise Systems and Solutions:

Enterprise Technology Leadership & Governance

• Serves as a member of the Enterprise Technology Leadership Team, contributing to technology strategy, prioritization, resource planning, risk management, and operational decision-making.
• Partners with the Senior IT Director and other technology leaders to translate enterprise technology strategy into application, system, and solution priorities and measurable outcomes.
• Provides leadership across enterprise systems, application administration, business analysis, requirements management, and solution design.
• Identifies system capability gaps, application risks, resource constraints, process inefficiencies, and improvement opportunities and recommends appropriate actions.
• Participates in technology planning, budgeting, vendor strategy, application lifecycle management, and investment prioritization.
• Represents Enterprise Systems and Solutions in cross-functional initiatives and communicates technology priorities, dependencies, risks, and performance to organizational stakeholders.

Enterprise Systems & Application Management

• Provides leadership and people management for enterprise application administration, establishing priorities, standards, service expectations, and accountability.
• Ensures assigned enterprise applications are effectively administered, configured, maintained, documented, governed, and supported throughout their lifecycle.
• Partners with business owners to establish clear ownership, governance, priorities, and roadmaps for critical enterprise applications.
• Oversees application configuration, functional enhancements, upgrades, releases, vendor coordination, and lifecycle planning within assigned areas.
• Ensures appropriate application documentation, administrative standards, change controls, and knowledge transfer are maintained.
• Coordinates with Digital Experience and Engineering, Technology Services and Support, and Cyber Resilience to ensure enterprise systems are securely integrated, deployed, supported, monitored, and maintained.

Business Analysis & Solution Design

• Leads business and systems analysis capabilities that translate organizational needs, process opportunities, and strategic priorities into clearly defined technology requirements and solutions.
• Establishes consistent practices for requirements gathering, business analysis, process analysis, solution evaluation, and documentation.
• Partners with stakeholders to understand business objectives, workflows, pain points, customer needs, and desired outcomes before recommending technology solutions.
• Provides leadership for solution design activities that evaluate business, application, integration, data, security, operational, and user-experience requirements.
• Facilitates evaluation of solution alternatives and provides recommendations based on business value, strategic alignment, cost, risk, maintainability, and technical fit.
• Promotes process simplification and optimization before introducing new technology or customization.
• Ensures requirements are sufficiently defined, prioritized, traceable, and aligned with expected business outcomes.

Solution Strategy & Lifecycle Management

• Provides leadership for the evaluation and design of technology solutions that support organizational strategies and business capabilities.
• Develops and maintains roadmaps for assigned enterprise systems and solution capabilities.
• Evaluates build, buy, configure, integrate, and retire alternatives and provides recommendations based on organizational needs and technology strategy.
• Partners with other technology leaders to ensure solutions align with enterprise architecture, cybersecurity, integration, digital experience, service management, and operational standards.
• Identifies opportunities to simplify the technology environment, reduce unnecessary customization, eliminate redundant capabilities, and improve interoperability.
• Provides leadership for vendor/product evaluations, proof-of-concept activities, and solution-selection initiatives.
• Evaluates the ongoing value, cost, risk, utilization, and lifecycle status of assigned enterprise systems.

Performance Management, Metrics & Executive Reporting

• Develops, maintains, and continuously improves enterprise systems and solutions dashboards, scorecards, and key performance indicators.
• Provides regular reporting to the Senior IT Director on enterprise application health, solution delivery, application lifecycle, utilization, business capability gaps, vendor performance, capacity, risks, and improvement initiatives.
• Translates complex application, solution, and business-process information into concise, business-oriented reporting appropriate for senior and executive leadership.
• Identifies significant trends, risks, system limitations, adoption challenges, and improvement opportunities and provides recommended actions.
• Establishes measurable targets and baselines to demonstrate continuous improvement and the business value delivered through enterprise systems and solutions.
• Supports preparation and presentation of technology performance information to the executive leadership team and other organizational stakeholders.
• Performs other duties as assigned.
• Must Have’s to be our Manager, Enterprise Systems and Solutions:

MINIMUM QUALIFICATIONS

• 7+ years of progressive experience in enterprise applications, business systems analysis, solution design, technology consulting, application management, or related technology disciplines.
• 5+ years of experience leading technical teams, business systems teams, enterprise application functions, or complex technology initiatives.
• Demonstrated experience managing or providing leadership to technology professionals across analysis, application management, solution design, or related disciplines.
• Experience developing operational KPIs, dashboards, metrics, and management reporting.
• Demonstrated ability to communicate complex technology, application, and business issues to senior leadership.
• Experience managing technology vendors, solution partners, projects, services, and budgets.

PREFERRED QUALIFICATIONS

• Bachelor's degree in Information Systems, Computer Science, Business, Technology Management, or related discipline preferred, or equivalent combination of education and relevant experience.
• Experience with enterprise CRM, association management, financial, learning, content management, or other enterprise application platforms preferred.
• Experience evaluating and selecting enterprise technology solutions preferred.
• Agile/Scrum experience or certification is a plus.
• Project-management training or certification such as PMP is a plus.

KNOWLEDGE, SKILLS AND ABILITIES

• Ability to lead teams spanning analytical, functional, and technical disciplines.
• Strong understanding of enterprise applications, business processes, solution design, application integration, and technology lifecycle management.
• Ability to demonstrate and hold others accountable for organizational values of Innovation, Communication, Quality, Diversity, Equity and Inclusion, and Achievement.
• Here are some of the excellent benefits we offer and why it’s so great to work here!
• Health insurance package options that include a HDHP plan and a PPO plan.
• Dental and vision coverage.
• Flexible Spending Account (FSA) and Healthcare Savings Account (HSA) options.
• Employer paid short- and long-term disability, accidental death and dismemberment, and life insurance coverage.
• Voluntary Life Insurance options including critical illness and accident insurance.
• 401(k) plan with immediate vesting.
• Pet insurance.
• Udemy Learning.
• Paid time off and 10 paid holidays per year.
• Paid sick time.
• Paid parental leave.
• Free subscription to Calm.
• Up to 8 hours of paid volunteer time.
• Employee Assistance Programs.
• Staff Incentive Bonus.

Working Conditions

Non-smoking office environment, using telephone, computer, copy machine, and related business equipment. Ability to travel as needed to support departmental and association functions.

FLSA Status: Exempt

Application Deadline: Applications will be accepted on an ongoing basis and reviewed until the position is filled or a sufficient number of qualified applications has been received.

AORN provides equal employment opportunities to all employees and applicants for employment. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

We encourage people with disabilities and from other diverse backgrounds to apply. We do not discriminate based on disability.