Service Sales Engineer

Istanbul

Turkiye

Your role

As a Service Sales Engineer, your mission is to grow the service business by developing customer relationships and identifying new service sales opportunities.You will report to Service Sales Manager.

You will

• Develop and grow service sales opportunities within the assigned customer portfolio.
• Identify new customers and build strong business relationships to expand the service business.
• Prepare quotations, negotiate contracts, and close service sales opportunities.
• Promote service solutions including maintenance agreements, spare parts, optimization, field service and repairs.
• Conduct regular customer visits, understand customer needs, and offer value-added service solutions.
• Manage the renewal and growth of existing Service Maintenance Agreements.
• Build strong collaboration with Service, Operations, and Sales teams to ensure successful delivery of sold services.
• Follow-up and implementation of global customers and service solutions together with relevant colleagues, including experience sharing
• Develop competencies to provide technical value to customers in the field.
• Maintain and update customer information, installed base data, and sales opportunities in the CRM system.
• Monitor sales performance, maintain accurate forecasts, and provide regular activity reports.
• Contribute to customer satisfaction and continuous improvement through proactive customer engagement.
• To succeed, you will need
• We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.
• Bachelor's degree in Electrical-Electronics Engineering, Mechanical Engineering, Mechatronics Engineering, or a related Engineering discipline
• Minimum of 2 years of experience in technical sales, service sales, sales engineering, after-sales services, or similar functions
• Technical capability to analyze customer needs and propose appropriate technical and commercial solutions
• Knowledge of sales reporting, customer portfolio management, and sales forecasting processes
• Proficiency in using CRM systems and digital sales tools
• Strong customer relationship management, negotiation, and communication skills
• Good command of English, both written and spoken
• In return, we offer
• Culture of trust and accountability
• Lifelong learning and career growth
• Innovation powered by people
• Comprehensive compensation and benefits
• Health and well-being

Job location

• Option 1: On-Site
• This role requires you to work on-site at our office in Istanbul, Türkiye (TR). You will be part of a dynamic team and enjoy the benefits of face-to-face collaboration.
• Contact information

Employment type

Job type

On-Site

Posting End Date

10/28/26

Functional area

Marketing

Legal Entity

Atlas Copco Makinalari Imalat AS

Country/Region

City / Province

Istanbul