Business Analyst

What you’ll be doing

We are looking for Business Analyst who enjoys working across the full delivery lifecycle and is comfortable moving between client workshops and hands-on platform work. You will own the analysis stream on client engagements, translating real operational processes into well-designed Mitti formerly SafetyCulture solutions, automations & integrations and you will carry each solution through to a successful handover.

The Frontline Solutions practice helps clients digitise how work gets done on the frontline: safety, quality, compliance, inspections, audits and asset assurance. We implement and extend Mitti (formerly SafetyCulture) for large enterprise clients in sectors such as logistics, automotive, resources, rail & food manufacturing and connect it to their wider systems through integration, automation and reporting. Our engagements run from discovery through design, build, test, training, deployment and handover.

Duties and Responsibilities

• Elicit, analyse and document business and solution requirements through Mitti workshops, walkthroughs and interviews.
• Author business requirements documents, user stories, acceptance criteria and maintain requirements traceability in Jira and Confluence.
• Review current-state processes, assess requirements against platform capability and define future-state process flows.
• Translate requirements into Mitti configuration designs and integration specifications
• Design, build and validate Mitti templates, schedules, issues, actions and asset hierarchies in sandbox environments, then deploy and verify them in production.
• Specify and prototype automations and integrations, including with Workato Integration Builder, and contribute to reusable automation patterns
• Define reporting requirements, user models for Power BI dashboards and scope data remediation where needed
• Design test strategies, system integration, user acceptance test scenarios, support defect triage and resolution.
• Produce training materials, deliver client training and orientation sessions.
• Prepare handover documentation that sets clients up to run and evolve their solution
• Support project governance: stand-ups, status, steering committee reports, RAID and open-question registers.
• Present kick-offs, solution design walkthroughs and platform demonstrations to client audiences
• Help build practice assets such as delivery methodology, knowledge packs, onboarding material and reusable templates.
• Explore and apply AI and agentic tooling (for example Microsoft Copilot) to improve the quality and efficiency of analysis and delivery work

Working Conditions

• Employment Type – Permanent full time
• Office Location – Sydney
• Travel Opportunities – Occasional business travel
• Working arrangements - Hybrid

What will make you successful in this role?

• Experience with Mitti (SafetyCulture), including templates, schedules, issues, actions and asset hierarchy is essential
• Mitti (SafetyCulture) certification, such as Certified Improvement Expert
• Integration and automation experience, particularly Workato
• At least 2years of business analysis experience on MItti (SafetyCulture) technology implementation projects in a consulting environment
• Strong requirements elicitation, documentation and process modelling skills (for example Visio or BPMN)
• Confident workshop facilitation and stakeholder engagement, with clear written and verbal communication
• Hands-on experience configuring a SaaS or low-code platform, with a willingness to get into the details of build and testing.
• Advanced knowledge of Jira, Confluence and Agile delivery practices
• Experience designing test scenarios and supporting user acceptance testing
• Experience using BABOK methodology
• Proficient using Microsoft Office especially Excel, and PowerPoint Experience

Why is this an exciting opportunity?

Atturra is one of the fastest growing ASX-listed advisory and IT solutions companies in Australia, giving you a strong foundation to fulfil your career ambitions.

We currently have 1400+ professionals working across Australia, New Zealand, Singapore, Hong Kong and USA who are using innovation to lead the way.

The Business Applications division of Atturra specialises in TechnologyOne, Infor, SAP and QAD applications, as well as providing expert consulting in HR and payroll systems and Safety Solutions. The team focuses on Education, Federal Government, Local Government, and Manufacturing.

This is your chance to make an impact. Come and join our talented and creative team of change makers to redefine the future through technology.

What our people say

“We are working towards a very bright future.”

“It's a company with vision and a promising future.”

Why you’ll love working here

Culture of possibility

At Atturra we embrace innovation within our teams, fostering an environment of possibility and growth. We believe in creating a supportive and welcoming culture, where everyone is encouraged to achieve success through collaboration, continuous learning, and smart work practices.

A strong set of company values

Our culture is reflected by our employees who demonstrate camaraderie, innovation, dedication, respect and excellence in everything they do. These traits have become integral to the way we do business and are the values we strive for.

Valuable employee benefits

• Employee benefits, recognition, and wellbeing platform
• Career growth via succession planning, internal promotions, and mentorship opportunities
• Ongoing investment in professional development through industry and technology certifications, and study assistance
• Mental health support through our Employee Assistance Program
• Support for family and caring responsibilities, including paid parental leave
• Employee referral program, with monetary incentives offered

Commitment to Diversity, Equity and Inclusion

At Atturra, we are committed to addressing the digital skills gap and championing diversity, equity, and inclusion. We welcome applications from individuals of all backgrounds — including Veterans, Aboriginal and Torres Strait Islander people, people with disability, members of the LGBTQI+ community, culturally diverse individuals, and other underrepresented groups

Supporting Australia’s veterans

We are proud to be recognised as a Veteran Friendly Employer under the Department of Veterans’ Affairs Veteran Employment Commitment (VEC). Atturra is dedicated to supporting Australia’s veteran community by enhancing recruitment, support, retention, and leadership opportunities. Our goal is to ensure veterans build meaningful and impactful careers with us.

What our people say

“Atturra has a great working environment and management are very supportive of their staff. We celebrate success and have fun while working hard.”

How to apply

• All applications must be submitted online via our Careers page. Late applications or those sent by email will not be prioritised. Please ensure your application is complete and that you have
• answered all required questions before submitting.
• https://atturra.com/au-en/careers

Talent Pool

This recruitment process may also be used to create a talent pool for similar ongoing or temporary opportunities that may arise within the next 12 months.

Recruitment Agencies and Headhunters

Our Talent Acquisition team is managing this recruitment process and will reach out if additional support is required. Atturra only accepts referrals from agencies on our official supplier list via the Agency Portal. To participate, agencies must complete our procurement process, hold an approved fee agreement, and be formally invited by the Talent Acquisition team for a specific vacancy.

Submissions made outside of this process will not be considered. We also request that agencies do not contact Atturra employees outside the Talent Acquisition team regarding hiring matters. Agencies interested in joining our official supplier list may send an expression of interest to [email protected]. Please note, our supplier list is reviewed annually.

This document is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to be a comprehensive list of all responsibilities, key accountabilities, and skills of persons so classified. Management reserves the right to add or change the job and relevant percentage of accountabilities as required, in its sole discretion