Australian Retirement Trust Finance/FinTech

Associate Digital Product Manager

Brisbane, Australia Hybrid Full-time

We're looking for Associate Digital Product Manager to support our digital products. This role will support our Public Website. As an Associate Digital Product Manager, you'll help explore, prioritise, and deliver digital product improvements that align with our broader strategy and vision. You'll also handle digital product governance activities, like risk and change management, in a complex and regulated environment.

We have office locations in Brisbane, Sydney and Melbourne but we would be happy to consider candidates in other locations too.

This role is available as a 12-month max-term/secondment opportunity.

Day to day, you'll

  • Lead and inspire a cross-functional squad to deliver initiatives within required timeframes.
  • Contribute to the prioritisation, planning and delivery of digital product improvements and enhancements.
  • Deliver solutions which meet business objectives and enhance our digital products.
  • Partner with cross-functional teams to support product initiatives and participate in agile ceremonies.
  • Engage with stakeholders to identify opportunities and contribute to product roadmaps and priorities.
  • Assist with governance, risk, compliance and change management activities within a regulated environment.
  • Monitor digital performance and customer behaviour data to identify areas for optimisation and improvement.
  • Stay informed of industry trends, emerging technologies and digital product management best practice.
  • Help foster a collaborative, customer-focused and continuous improvement culture.
  • It goes without saying you'll be a great communicator with top notch interpersonal skills. We'll also expect you to pick up problems and come up with quick, creative ways to solve them. It's quite likely you tick some of the following boxes too:
  • You have experience in digital product management, business analysis, user experience, or other related digital capabilities. Knowledge of super, investments and insurance will be an advantage.
  • Your strong understanding of web and mobile technologies, along with your ability to learn the technical capabilities of products, sets you apart.
  • You're equipped with advanced analytical skills, using various data sources to derive insights and inform improvement opportunities.
  • Your passion for delivering exceptional customer experiences and improving product usability drives you.
  • You're driven, highly organised, and methodical in your approach to solving complex problems in a team and/or broad stakeholder environment.
  • Your strong interpersonal skills enable you to build relationships across an organisation.
  • You have experience working with agile cross-functional teams to drive results, including having played various roles and/or helping facilitate various ceremonies.
  • Your strong written and verbal communication skills are essential for reporting and presenting to stakeholders.

Job description provided by Australian Retirement Trust.
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