Order Management Process Owner

The Order Management Process Owner provides enterprise ownership for AWC’s quote-to-order-to-fulfillment process. As AWC prepares for a new ERP environment, this senior-level role will define, prescribe, and govern the business process required to execute order management with minimal friction for customers, team members, and supporting systems. This role builds a foundational understanding of order management processes independent of the ERP used for order entry, then drives process discipline, clear accountability, change management, data quality, and adoption across Sales Operations, Customer Operations, Order Management, Supply Chain, Operations, Customer Support, IT, and PDML.